Administration Assistant

Evolution Healthcare; Wellington; On-site; NZD 47,000 - 60,000; Part time

Job summary

Evolution Healthcare is seeking an Administration Assistant for Bowen Hospital, Crofton Downs, Wellington. The role is a permanent part-time position, 64 hours per fortnight, based at the Specialist Centre in Bowen Hospital.

You will liaise with patients and consultants, coordinate clinic files, manage the diary, and assist with patient queries while maintaining confidentiality and teamwork within a supportive environment.

Qualifications

• Well-developed communication and time management skills.
• Excellent interpersonal skills with flexibility for clinic needs.
• Ability to work independently within a small team.

Responsibilities

• Liaise with patients and consultants in a warm and professional manner.
• Coordinate patient files for daily clinics as outlined in desk files.
• Manage consultant diary, prioritising urgent cases.
• Handle patient appointments, including a recall list.
• Assist patients with queries, such as insurance claims and surgery costs.

Skills

Communication

Time management

Interpersonal skills

Independence

Typing / Dictation

Tools

Microsoft Office

Job description

Evolution Healthcare is a leading provider of innovative, high-quality private healthcare across New Zealand. With a team of over 1,700 and growing, our group operates five hospitals alongside a range of specialist health and wellbeing services.

When you join Evolution Healthcare, you’ll be supported to succeed in a safe, friendly, inclusive, and values-driven environment. We invest in our people, facilities, and technologies to continuously improve care for the communities we serve.

Job Description

About Bowen

At Bowen Hospital, we perform a wide range of diagnostic, interventional and surgical procedures. Situated in the picturesque hills of Crofton Downs, we pride ourselves on the exceptional outcomes we deliver to everyone in our care.

About The Role

As an Administration Assistant, you will ensure the delivery of professional, high quality specialist consulting services.

This is a permanent position for 64 hours per fortnight and is located at the Specialist Centre in Bowen Hospital, Crofton Downs, Wellington.

You will

• Liaise with patients and consultants in a warm and professional manner.
• Coordinate patient files for daily clinics as outlined in the desk files, ensuring all relevant information is available to consultant at the time of appointment.
• Be efficient and accurate managing the consultant diary recognizing the need to give urgent cases priority.
• Be efficient in the management of patient appointments including maintenance of a recall list.
• Assist patients with queries, e.g. insurance claims, surgery costings and related queries.

Desired Skills and Experience

About you

You will have well-developed communication and time management skills, excellent interpersonal skills, and some flexibility with work hours to accommodate clinic needs.

You will also have the following

• Enjoy working independently as well as within a small team
• Demonstrate competence in dicta-typing and computer skills
• Demonstrate ability to work under pressure and meet deadlines
• An understanding of the importance of confidentiality
• Knowledge of medical terminology an advantage but not essential.