Admin & Customer Service Specialist (Fixed-Term)

Environment Canterbury; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Job summary

Environment Canterbury is seeking a proactive Business Support Administrator to provide high-quality administrative support across the organisation. You will work with internal teams and external customers to keep processes running smoothly while contributing to continuous improvement initiatives.

Two fixed-term roles cover parental leave, with start dates in early 2027. The role emphasizes collaborative, values-led work and strong customer service, with opportunities to engage in diverse

Qualifications

• 1-2 years' administration experience
• Strong customer service and relationship-building skills
• Intermediate to advanced Microsoft Office skills
• Ability to manage confidential information
• Calm, solution-focused under pressure

Responsibilities

• Provide accurate and timely administrative support across business units
• Respond to customer queries and ensure service level agreements are met
• Support process improvements and share best practice
• Assist colleagues in using systems and tools effectively
• Deliver exceptional customer service with a solutions-focused approach

Skills

Administration

Customer service

Relationship building

Communication skills

Tools

Microsoft Office

Job description

Environment Canterbury is seeking a proactive Business Support Administrator to provide high-quality administrative support across the organisation. You will work with internal teams and external customers to keep processes running smoothly while contributing to continuous improvement initiatives.

Two fixed-term roles cover parental leave, with start dates in early 2027. The role emphasizes collaborative, values-led work and strong customer service, with opportunities to engage in diverse