Account Manager | Trade & Commercial Accounts

Mitre 10; Auckland; Hybrid; NZD 85,000 - 120,000; Full time

Benefits offered by this job

Generous staff purchase scheme at Mitr

Staff purchase scheme at select stores

Job summary

Mitre 10 in New Lynn (Auckland) is seeking an experienced Account Manager to lead a portfolio of trade customers. This full-time role focuses on growing revenue by securing new business opportunities and expanding presence in the West Auckland market.

Reporting to the General Manager – Trade Sales, you will identify opportunities, win new accounts, and collaborate with internal teams to deliver effective solutions for builders, contractors, and trade businesses.

Qualifications

• Experience in account management or sales within the trade/building materials sector.
• Proven ability to grow revenue with new and existing customers.
• Strong negotiation, relationship-building and D2D messaging skills.

Responsibilities

• Grow trade revenue by identifying and securing new business opportunities.
• Manage and develop an existing portfolio of trade customers.
• Build strong, long-term relationships with builders, contractors, and trade companies.
• Work with internal teams to deliver solutions that support customer success.
• Stay connected to industry activity, projects, and market opportunities across Auckland.
• Represent Mitre 10 professionally within the trade and construction community.

Skills

Account management

Trade sales

Business development

Relationship building

Negotiation

Industry knowledge

Job description

About Us

Mitre 10 hasbeen a trusted name in New Zealand homes since 1974. As part of RivieraHardware Holdings Ltd — the largest group within the Mitre 10 network — wecombine the strength of a national brand with the culture of a proudlyKiwi-owned business.

Our New Lynnstore serves a large and diverse West Auckland trade community, supportingbuilders, contractors, and industry professionals with the products, expertise,and service they rely on every day.

Trade is amajor focus of our business. Our team works closely with constructionprofessionals across Auckland, supplying everything from structural buildingmaterials to finishing products. With strong systems, established customers,and a respected brand behind us, we’re well positioned for continued growth.

About the Role

We’re lookingfor an experienced Account Manager to join our Trade Sales team in New Lynn. This is a full-time,permanent role where you will manage and grow an existing portfolio oftrade customers in the West of Auckland while actively pursuing new business opportunities.

You’ll beresponsible for building strong partnerships with builders, contractors, andtrade businesses — identifying opportunities, strengthening relationships, andgrowing revenue. This is notpurely a relationship management role. While you will inherit establishedclients, success in this role will be measured by your ability toidentifyopportunities, win new accounts, and expand our presence in the market.Reporting tothe General Manager – Trade Sales, your focus will include:

• Growing traderevenue by identifying and securing new business opportunities
• Managing anddeveloping an existing portfolio of trade customer
• Buildingstrong, long-term relationships with builders, contractors, and trade companies
• Working closelywith internal teams to deliver solutions that support customer success
  
• Stayingconnected to industry activity, projects, and market opportunities acrossAuckland
• RepresentingMitre 10 professionally within the trade and construction community

What You’ll Bring

We’re lookingfor someone who understands the trade environment and is comfortable operatingin a commercial, relationship-driven sales role. You willideally have:

• Provenexperience in account management, trade sales, or business development
• A strongbackground in the building, construction, or trade supply industries
• The ability todevelop relationships and open doors with new customers
• Confidencemanaging commercial discussions and negotiating outcomes
• Strongorganisation and follow-through — you deliver on what you promise
• A practicalunderstanding of building materials, construction processes, or trade supply environments
• Aself-motivated, results-focused approach to growing business

What We Offer

This is anopportunity to build a successful sales career with one of New Zealand’s mostrecognised trade brands.You’llbenefit from:

• A respectedbrand with strong trade credibility
• An establishedcustomer base combined with significant growth opportunities
• A supportiveand experienced Trade team
• Tools of thetrade to support your success
• Opportunitiesfor development within a large and growing business
• Generous staffpurchase scheme at select Columbus Café’s and Mitre 10 stores!