Mitre 10 Kerikeri Trade Team Member

Mitre 10; Kerikeri; Hybrid; NZD 25,000 - 33,000; Full time

Benefits offered by this job

Team member discount

Employee Assistance Program

Birthday day off

Job summary

Mitre 10 Kerikeri is seeking a friendly, customer-focused team member for our Trade Department. You’ll help tradies and DIY customers find what they need, share product knowledge, and contribute to a fast-paced store environment.

The role requires enthusiasm, a willingness to learn, and the ability to work on rosters including one weekend day. Applicants must have a current NZ driver’s license; forklift license is an asset, and physical fitness is important.

Qualifications

• Experience in customer service and retail standards.
• Must have a current full NZ driver’s license; forklift license an asset.
• Strong communication and willingness to learn.
• Ability to work rosters including one weekend day.

Responsibilities

• Ensuring customers are the priority and receive high-standard service.
• Taking responsibility for on-the-floor stock, displays, point-of-sale and department standards.
• Contributing to store-wide success and supporting loss prevention initiatives.

Skills

Customer service

Product knowledge

Team player

Forklift license

Full NZ driver’s license

Job description

Mitre 10 Kerikeri is looking for another team member to become an integral part of our Trade Department - helping tradies get what they need so they can get back to the building site quickly.

Do you have experience in providing superior customer service and maintaining high retail standards? We need people who can connect with both our DIY and Trade customers through outstanding service and excellent product knowledge.

We are looking for individuals with the following qualities:

• Enthusiasm and team spirit
• A passion for customer service excellence and a practical knowledge of building material products
• MUST have a current full NZ drivers and forklift license, a “F” endorsed Forklift license an asset
• Good time management
• A quick and alert mind and a willingness to learn
• The availability to work on a roster including one day of the weekend
• Physically fit and have solid health and safety values as some manual heavy lifting is involved

Mitre 10 Kerikeri is looking for another team member to become an integral part of our Trade Department - helping tradies get what they need so they can get back to the building site quickly.

Do you have experience in providing superior customer service and maintaining high retail standards? We need people who can connect with both our DIY and Trade customers through outstanding service and excellent product knowledge.

We are looking for individuals with the following qualities:

• Enthusiasm and team spirit
• A passion for customer service excellence and a practical knowledge of building material products
• MUST have a current full NZ drivers and forklift license, a “F” endorsed Forklift license an asset
• Good time management
• A quick and alert mind and a willingness to learn
• Excellent communication skills
• The availability to work on a roster including one day of the weekend
• Physically fit and have solid health and safety values as some manual heavy lifting is involved

Daily, you will be accountable for:

• Ensuring customers are the number one priority, receiving the highest standard of service they deserve;
• Taking on responsibility for on-the-floor stock, displays, point-of-sale and standards within your department;
• Contributing to the overall success of the store, actively supporting loss prevention initiatives and process;

Why Mitre 10?

As NZ’s biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.

• We offer a positive, supportive, and inclusive work environment
• A team member discount for Mitre 10 Kerikeri and Columbus Kerikeri and other great benefits available
• A paid day off on your birthday (after first year of employment)
• Access to Vitae – Employee Assistance Program

Please note:

All employment offers are subject to background checks including References and Ministry of Justice Checks and applicants need to be able to fulfil the inherent requirements of the role including have the right to work in New Zealand.

Thank you for your interest in Mitre 10 Kerikeri

Location: Northland, Rest of Northland, Mitre 10 Kerikeri

Closing Date: Saturday, 28 November 2026