Account Manager

Ixom; New Zealand; On-site; NZD 60,000 - 85,000; Full time

Job summary

IXOM is seeking an Account Manager to join our Industrial NZ team, supporting customers across the Bay of Plenty, Waikato, Central North Island and Hawke's Bay regions. Based in Mount Maunganui, this role will manage an established portfolio across key sectors including energy, agriculture, manufacturing, wood processing, paints and coatings.

You will work autonomously within a supportive national team, developing both commercial and technical capability while delivering exceptional customer

Qualifications

• 3-5 years' sales or account management experience.
• Experience in chemicals, manufacturing, industrial, agriculture or energy-related industries, will be highly regarded.
• Ideally based in Mount Maunganui, or elsewhere within the Bay of Plenty.

Responsibilities

• Manage and grow an established portfolio of industrial customers.
• Build strong customer relationships through site visits and account management activities.
• Identify and develop new business opportunities across the territory.
• Work closely with Product Managers and technical teams to provide customer solutions.
• Support customers with bulk chemical storage requirements, product applications and site inspections.
• Collaborate with logistics, customer service and supply teams to deliver outstanding customer outcomes.
• Maintain customer information, pricing and opportunities within CRM and SAP systems.

Skills

Sales experience

Account management

Business development

Relationship building

Communication skills

Territory management

Education

Science/Engineering/Business degree

Tools

CRM systems

SAP

Job description

We're looking for an Account Manager to join our Industrial NZ team, supporting customers across the Bay of Plenty, Waikato, Central North Island and Hawke's Bay regions. This is a strategically important role and the only dedicated Industrial Account Manager based in the Bay of Plenty, providing local support to customers across sectors including energy, agriculture, manufacturing, wood processing, paints and coatings.

At IXOM, we help keep the New Zealand industry moving. From water treatment and manufacturing to agriculture and energy, our products play a critical role behind the scenes of everyday life. This role offers the opportunity to work with a diverse customer base while developing both your commercial and technical capability.

What’s on offer

• Manage a diverse portfolio of customers across some of New Zealand's most important industries.
• Work autonomously while being supported by an experienced and collaborative national team.
• Develop a broad understanding of industrial chemicals, manufacturing, energy and agriculture markets.
• Tool of Trade vehicle and incentive program provided.
• Opportunity to grow your commercial, technical and customer management skills.
• Join a market-leading business that helps keep New Zealand manufacturing and industry operating safely and efficiently.

About your role

Based in Mount Maunganui, you’ll manage an established portfolio of customers across a large geographic territory spanning Bay of Plenty, Waikato, Central North Island and Hawke’s Bay.

This role combines relationship management, business development and customer support. You’ll work closely with customers to understand their operations, identify opportunities for growth and ensure they receive the products and support they need.

While Mount Maunganui is the preferred base for this role, we're open to candidates located anywhere within the Bay of Plenty region who can effectively service the territory and maintain strong customer relationships.

Key Responsibilities

• Manage and grow an established portfolio of industrial customers.
• Build strong customer relationships through regular site visits and account management activities.
• Identify and develop new business opportunities across the territory.
• Work closely with Product Managers and technical teams to provide customer solutions.
• Support customers with bulk chemical storage requirements, product applications and site inspections.
• Collaborate with logistics, customer service and supply teams to deliver outstanding customer outcomes.
• Maintain customer information, pricing and opportunities within CRM and SAP systems.

Who are we looking for?

We are open to exploring different backgrounds if you come with the right drive, motivation and willingness to learn, we can teach you the technical components.

• Experience in sales, account management, business development or customer-facing commercial roles.
• Strong relationship-building and communication skills.
• Confidence working independently and managing your own territory.
• A proactive approach to identifying opportunities and solving customer problems.
• The ability to manage competing priorities while maintaining strong customer service.
• 3-5 years' sales or account management experience.
• Experience in chemicals, manufacturing, industrial, agriculture or energy-related industries, will be highly regarded.
• Tertiary qualifications in Science, Engineering or Business would be advantageous.
• Ideally based in Mount Maunganui, or elsewhere within the Bay of Plenty.

About IXOM

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.