Account Manager

Steel & Tube Holdings Ltd; Auckland; Presencial; NZD 70 000 - 110 000; Tempo integral

Resumo da oferta

Steel & Tube Holdings Ltd in Auckland is seeking an Account Manager to own and grow key roofing accounts. You will work with the sales team to understand customer challenges, opportunities, and goals, delivering profitable growth and excellent service.

This role emphasizes building relationships with Auckland's Indian and Fijian business communities, leveraging cultural insight and language where possible to unlock new opportunities, while maintaining product knowledge and upholding safety and

Qualificações

• Proven ability to achieve sales targets and grow accounts.
• Strong relationship management and influencing skills.
• Commercial awareness with budgeting and forecasting experience.
• Customer-first mindset with problem-solving skills.
• Knowledge of steel, roofing, or related industry preferred.
• Strong understanding of Indian and Fijian communities; Hindi language preferred.

Responsabilidades

• Develop and grow profitable relationships with roofing customers.
• Understand customer challenges and goals to identify opportunities.
• Promote Steel & Tube products and maximise account potential.
• Deliver outstanding customer service and resolve issues promptly.
• Support marketing initiatives and contribute to growth strategies.
• Maintain product knowledge and meet sales targets.
• Collaborate with internal teams under the One Company approach.
• Uphold health, safety, quality and environmental standards.

Conhecimentos

Account management

Relationship building

Forecasting

Customer service

Communication skills

Cultural awareness

Hindi language

Descrição da oferta de emprego

Account Manager

Job Type: Permanent - Full Time

Location: 30 Business Parade North, Highbrook, Auckland 2013

Job Category: Sales

About The Role

You'll take ownership of existing and new accounts in the roofing sector, working closely with the sales team to understand each customer's challenges, long-term goals, and opportunities. Your focus will be on profitably growing sales, broadening the product range sold into each account, and delivering superior customer service that builds trust and loyalty.

A key part of this role involves engaging effectively with Auckland's Indian business community and Fijian business community. Candidates who bring strong cultural understanding of these communities, ideally with the ability to speak the Hindi language, will be especially well placed to build rapport, navigate customer expectations, and uncover new opportunities.

You'll identify barriers to growth, resolve issues promptly, manage credit where needed, maintain deep product knowledge, and ensure every interaction leaves customers delighted. You'll also contribute to sales forecasting, support operational excellence, and uphold rigorous health, safety and quality standards.

What You'll Do

• Develop and grow profitable relationships with existing and new roofing customers
• Understand customer challenges and goals to identify sales opportunities
• Promote the full Steel & Tube product range and maximise account potential
• Deliver outstanding customer service and resolve issues quickly and professionally
• Support marketing initiatives and contribute to growth strategies
• Maintain strong product knowledge and meet sales and financial targets
• Work collaboratively with internal teams under the "One Company" approach
• Uphold health, safety, quality and environmental standards at all times

What We’re Looking For

• Proven ability to achieve sales targets and grow customer accounts
• Strong relationship management and influencing skills
• Commercial awareness and experience in planning, budgeting and forecasting
• Sound problem-solving skills and a customer-first mindset
• Knowledge of the steel, roofing or similar industry (highly regarded)
• Strong cultural understanding of Indian and Fijian communities, ideally with the ability to speak the Hindi language – this is a prominent and valued aspect of the role
• Clear communication skills and a professional, accountable approach

For You

• The chance to make a real impact growing the roofing business in Auckland
• Support from an established national team and a proud New Zealand company
• Opportunity to develop deep expertise and long-term career growth
• A role that values cultural connection and community insight