Account Manager

TeamJobs; Christchurch; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Health cash plan

Your birthday off

Company social events

Free on-site parking

Job summary

TeamJobs in Christchurch seeks an experienced Account Manager to own a portfolio of clients, build strong relationships, and drive revenue growth across multiple local locations. You will visit clients face-to-face, develop tailored account plans, and coordinate with internal teams to ensure excellent service and proactive issue resolution.

A proactive, commercially minded approach is essential, with flexibility to travel locally.

Qualifications

• Experience in account management or client services.
• Strong relationship-building and stakeholder management.
• Experience growing existing customer accounts.
• Proactive and solutions-focused approach.
• Confident with reports, forecasts and performance data.
• Excellent communication and organisational skills.
• Flexibility to work across multiple locations.

Responsibilities

• Managing and developing a portfolio of client accounts.
• Building strong, long-term relationships with key customer contacts.
• Creating tailored account plans to support client and business growth.
• Identifying opportunities to increase revenue and gross profit within existing accounts.
• Building and maintaining a strong business development pipeline.
• Acting as the main point of contact for day-to-day client requirements.
• Visiting and working across multiple locations within the local area.
• Working closely with internal teams to ensure excellent service delivery.

Skills

Account management

Relationship management

Client services

Communication

Organisational skills

Forecasts and reports

Job description

Hours: Monday to Friday, 8:30am – 5:30pm

Job Type: Full-Time | Permanent

TeamJobs are recruiting for an experienced Account Manager to join a growing business based in Christchurch.

This is a varied, relationship-led role where you'll take ownership of a portfolio of clients, becoming their main point of contact while identifying opportunities to develop accounts and drive growth.

The position is based in Christchurch but will involve working across multiple locations within the local area, so we're looking for someone who enjoys being visible with their customers and building strong relationships face-to-face.

What you'll be doing

• Managing and developing a portfolio of client accounts
• Building strong, long-term relationships with key customer contacts
• Creating tailored account plans to support client and business growth
• Identifying opportunities to increase revenue and gross profit within existing accounts
• Building and maintaining a strong business development pipeline
• Acting as the main point of contact for day-to-day client requirements
• Visiting and working across multiple locations within the local area
• Working closely with internal teams to ensure excellent service delivery
• Proactively resolving client issues and identifying solutions
• Monitoring client satisfaction and service levels
• Preparing and reviewing SLA reports, sales projections and forecasts
• Using performance data to identify trends and commercial opportunities
• Sharing knowledge and best practice across the wider team

What we're looking for

We're looking for a commercially minded and relationship-focused Account Manager who is confident taking ownership of their accounts and spotting opportunities for growth.

You’ll ideally have:

• Previous Account Management, Client Services or similar commercial experience
• Strong relationship-building and stakeholder management skills
• Experience developing and growing existing customer accounts
• A proactive and solutions-focused approach
• Confidence working with reports, forecasts and performance data
• Excellent communication and organisational skills
• Flexibility to work across multiple locations

Hours, salary & benefits

This position is offered on a full-time, permanent basis, with an immediate start available for the right candidate.

You’ll work Monday to Friday, 8:30am – 5:30pm, based on a standard 40-hour working week, with some travel between locations in the local area required.

Starting salary will be dependent on experience, with a salary band of £37,500 – £40,000 per annum.

You’ll also receive:

• Health cash plan
• Your birthday off
• Company social events
• Free on-site parking

If you're an experienced Account Manager who enjoys building relationships, developing accounts and working closely with customers, we'd love to hear from you.