Account Manager

Tronque Limited; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Jora New Zealand is seeking an Account & Marketing Manager to drive retail partnerships, marketing campaigns and luxury gifting across a growing global brand. The role blends relationship management, campaign execution and operational logistics in a dynamic hybrid setting.

You will collaborate with the Founder, CEO and team to expand retail footprints, manage VIP gifting and coordinate launches, education and performance reporting.

Qualifications

• Experience in beauty, skincare, fashion, wellness or luxury.
• Proactive, resourceful and entrepreneurial.
• Strong communication and project management skills.

Responsibilities

• Retail Account Management: build and maintain strong relationships with retail partners and support launches.
• Retail Growth & Outreach: research and approach prospective partners for global expansion.
• Retail Education: coordinate trainings, events and supporting materials for retailer teams.
• Marketing: support brand marketing across Klaviyo, Instagram, digital campaigns and launches.
• ShopMy: manage creator relationships, gifting, campaigns and performance.
• VIP & Luxury Gifting: coordinate elevated product send-outs to editors, editors, VIPs and partners.

Skills

Retail account management

Marketing campaigns

VIP gifting

Influencer marketing

Klaviyo

ShopMy

Canva

Adobe Creative Suite

Graphic design

Xero

Cin7

Tools

Klaviyo

ShopMy

Xero

Cin7

Canva

Adobe Creative Suite

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are a fast-growing, award-winning beauty brand born in New Zealand and now making its mark globally.

Luxurious and stocked in some of the world’s most prestigious beauty and luxury retailers across the United States, Europe, Australia and New Zealand. With an expanding international footprint, exciting new product innovation and major global partnerships ahead, we’re looking for an exceptional Account & Marketing Manager to join our growing team.

This is a dynamic hybrid role for someone who loves beauty, luxury and brand building and is equally comfortable nurturing key retail relationships, coordinating a VIP product send-out, managing a marketing campaign or jumping into the operational details that keep a growing global brand moving.

We are a fast-growing, award-winning beauty brand born in New Zealand and now making its mark globally.

Luxurious and stocked in some of the world’s most prestigious beauty and luxury retailers across the United States, Europe, Australia and New Zealand. With an expanding international footprint, exciting new product innovation and major global partnerships ahead, we’re looking for an exceptional Account & Marketing Manager to join our growing team.

This is a dynamic hybrid role for someone who loves beauty, luxury and brand building and is equally comfortable nurturing key retail relationships, coordinating a VIP product send-out, managing a marketing campaign or jumping into the operational details that keep a growing global brand moving.

The Role

Working closely with the Founder & CEO, Operations Manager and wider team, you’ll play an integral role across retail account management, marketing, operations and business development.

Your responsibilities will include:

• Retail Account Management: Build and maintain strong relationships with our retail partners, manage day-to-day communication, support launches, identify opportunities and ensure we are performing beautifully across every account.

• Retail Growth & Outreach: Research and approach prospective retail partners and support new business opportunities as we continue our global expansion.

• Retail Education: Coordinate product education, retailer trainings, store events and supporting materials to ensure teams are confident and excited about us.

• Marketing: Support the execution of brand marketing across Klaviyo, Instagram, digital campaigns, launches, partnerships and other channels.

• ShopMy: Manage and grow our ShopMy presence, including creator relationships, gifting, campaigns and performance.

• VIP & Luxury Gifting: Coordinate elevated product send-outs to editors, creators, VIPs, retail partners and brand friends, including FedEx shipments and beautifully presented gifting.

• Operations & Logistics: Support day-to-day logistics, inventory, orders and operational requirements across our global business. Previous experience with Xero and/or Cin7 would be highly advantageous.

• Launch Support: Help coordinate new product launches across retail, marketing, education, gifting and operations.

• Reporting: Monitor retail and marketing activity, identify opportunities and provide clear updates on performance and priorities.

• Creative & Design: Support the creation and adaptation of brand materials where required. Graphic design skills and experience with Canva and/or Adobe Creative Suite would be a major bonus.

Who We're Looking For

You’re highly organised, commercially minded and genuinely passionate about the beauty and luxury industries. You have excellent taste and attention to detail, but you’re also someone who loves getting things done.

You’ll ideally bring experience across several of the following areas:

• Beauty, skincare, fashion, wellness or luxury

• Account management or wholesale

• Marketing and social media

• Retailer relationship management

• Klaviyo and email marketing

• ShopMy or affiliate/creator marketing

• Logistics and operations

• Xero and/or Cin7

• Influencer, VIP or PR gifting

• Retail education and events

• Canva, Adobe or other design platforms

You’ll be an exceptional communicator with strong attention to detail and the ability to manage multiple projects and priorities simultaneously.

Most importantly, we’re looking for someone who is proactive, resourceful and entrepreneurial. We are a growing global business, so this role will suit someone who enjoys variety, takes ownership and is excited by the opportunity to grow alongside a brand rather than staying within a narrowly defined job description.

Why Us?

This is an opportunity to join an ambitious New Zealand-founded beauty brand during an incredibly exciting period of international growth.

You’ll work closely with the Founder and have exposure to virtually every part of building a global luxury beauty business, from major international retailers and new product launches to creators, marketing, operations and global partnerships.

If you're obsessed with and understand luxury and want to help build the next generation of beauty, we'd love to hear from you.