Academic Operations Leader: Team & Process Innovator

Aitomic Jobs; Auckland; Hybrid; NZD 73,000 - 91,000; Full time

Job summary

The University of Auckland is seeking an Academic Operations Team Leader for the Faculty of Law to provide day-to-day leadership and operational support for high-quality academic and administrative services. You will lead a 26‑strong team and coach four direct reports to ensure service continuity and excellence.

This full-time, permanent role requires a Bachelor’s degree and proven experience in tertiary operations or academic administration, with strong stakeholder management and a

Qualifications

• A Bachelor’s degree (postgraduate qualification desirable).
• Proven experience leading and developing teams in a tertiary or educational environment.
• Demonstrated experience in academic operations, administration, or service delivery, with an understanding of key functional areas such as finance, recruitment, curriculum management, or teaching & learning administration.
• Ability to build strong relationships, influence outcomes, and act as a point of escalation for complex operational challenges.

Responsibilities

• Lead and support day-to-day operations within the Faculty's Academic Operations Team.
• Coordinate workload, manage performance, and develop staff.
• Ensure high-quality, responsive administrative services for schools across both faculties.
• Embed improved ways of working and drive continuous improvement.

Skills

People leadership

Team leadership

Operational planning

Relationship building

Stakeholder management

Change management

Education

Bachelor's degree

Postgraduate qualification desirable

Job description

The University of Auckland is seeking an Academic Operations Team Leader for the Faculty of Law to provide day-to-day leadership and operational support for high-quality academic and administrative services. You will lead a 26‑strong team and coach four direct reports to ensure service continuity and excellence.

This full-time, permanent role requires a Bachelor’s degree and proven experience in tertiary operations or academic administration, with strong stakeholder management and a