Academic Administration Assistant

Massey University - Te Kunenga ki Pūrehuroa; Auckland; On-site; NZD 51,000 - 68,000; Full time

Benefits offered by this job

75% UniSaver Superannuation

Five university holidays per year

Subsidised healthcare plan

Discounted gym and recreation centre

Staff discounts

Job summary

Massey University - Te Kunenga ki Pūrehuroa is seeking an Academic Administration Assistant to provide administrative support across the College at the Albany campus in Auckland. You will be the first point of contact, helping staff and students and ensuring smooth operations within the Academic Administration Team.

The role requires knowledge of Office 365, clear communication, and a willingness to learn Massey University systems.

Qualifications

• Knowledge of Office 365 and common admin tools.
• Willingness to learn Massey University systems.
• Strong written and oral communication skills.

Responsibilities

• Staff the campus reception desk, greet visitors and manage inquiries.
• Provide administrative support for Albany-based College staff and students.
• Resolve or escalate issues impacting staff and students (carparking, room access, IT problems).
• Assist in organising student and staff events (block courses, workshops, staff events).
• Provide cover for colleagues during busy periods or absences.

Skills

Office 365

Job description

Academic Administration Assistant - College of Humanities and Social Sciences

Location: Albany Campus, Auckland

Salary Range: $50,960 - $67,551 per annum (based on skills and experience) - Grade 3

Are you flexible, focused on the positive, and seeking opportunities to grow and develop? We are seeking an Academic Administration Assistant to provide administrative support across the College.

In this role, you’ll be part of our Academic Administration Team, supporting managers, staff, and students while ensuring smooth operations across a variety of functions.

Key aspects of the role include:

• Serve as the primary point of contact for the campus by staffing the reception desk, greeting visitors, and managing incoming inquiries.
• Providing support for all Albany-based College staff and students.
• Taking responsibility for resolving or escalating issues that impact staff and students, ie: carparking, room access, IT trouble-shooting.
• Assisting in the organisation of student and staff events, ie block courses, contact workshops and College staff events including, but not limited to, catering, room bookings and set-up.
• Assist in providing cover for other colleagues at busy times and in cases of absence.

About you

You will bring knowledge of Office 365, a willingness to learn core Massey University systems and a commitment to ongoing professional development. Exposure to work experience in general or academic administration would be ideal, along with strong written and oral communication skills.

Why join us?

As a Massey staff member, you’ll enjoy access to a range of benefits, including:

• Up to 75% employer contribution to UniSaver Superannuation.
• Five university holidays per year in addition to annual
• Subsidised Southern Cross Healthcare plan for you and your
• Discounted gym and recreation centre
• Staff discounts at a wide range of commercial and retail

This is an excellent opportunity to be part of a supportive and professional team where your skills will directly contribute to the success of staff, students, and the wider University.