Virtual Client Support Specialist (Contract)

Prestige Greeters; Alta; On-site; NOK 154,000 - 185,000; Part time

Job summary

Prestige Greeters is seeking an Online Consultant to provide professional support to clients via online channels. This contract role offers a salary of 1600$ per month in Alta, Norway, with responsibilities including addressing inquiries, offering accurate product information, and ensuring customer satisfaction.

The ideal candidate communicates clearly in English and can work independently or with the team.

Qualifications

• No previous experience required; training provided.
• Excellent written and verbal English communication.
• Flexible hours including evenings and weekends.

Responsibilities

• Respond to client inquiries through online chat email or social media platforms
• Provide accurate and helpful information to clients regarding our services and products
• Identify and escalate any issues or concerns raised by clients
• Maintain a high level of customer satisfaction by providing top-notch service
• Collaborate with team members to ensure consistent support is provided to clients
• Stay up-to-date with company products and services in order to provide effective assistance to clients

Skills

Communication skills

Fluency in English

Problem-solving

Attention to detail

Teamwork

Social media knowledge

Job description

Prestige Greeters is seeking an Online Consultant to provide professional support to clients via online channels. This contract role offers a salary of 1600$ per month in Alta, Norway, with responsibilities including addressing inquiries, offering accurate product information, and ensuring customer satisfaction.

The ideal candidate communicates clearly in English and can work independently or with the team.