Client-Focused IT Support Specialist

Prestige Greeters; Alta; On-site; NOK 89,000 - 120,000; Full time

Job summary

Prestige Greeters in Alta, Norway is seeking a Computer Support Specialist to provide frontline technical assistance to clients. You will troubleshoot hardware and software, install and configure computer systems and networks, and train users on proper operation.

Based in Alta with occasional local travel, you will diagnose issues independently, communicate clearly with non-technical customers, and maintain equipment. This role offers a monthly salary of 1000$.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Excellent knowledge of computer systems, hardware and networks.
• Familiarity with Windows, Mac OS and MS Office.
• Ability to diagnose and solve technical issues independently.
• Excellent communication skills with the ability to explain complex technical terms in simple language.
• Patience when dealing with non-tech-savvy clients.
• Strong organizational skills with the ability to prioritize tasks effectively.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware and software issues and provide timely solutions.
• Install and configure computer systems, software and networks.
• Set up new user accounts and profiles.
• Monitor network performance to ensure smooth operation.
• Perform regular maintenance on computer equipment and software.
• Keep track of inventory and order new equipment as needed.
• Train clients on how to use computer systems effectively.

Skills

Troubleshooting

Hardware issues

Software issues

Network issues

Customer communication

Tools

Windows

Mac OS

MS Office

Job description

Prestige Greeters in Alta, Norway is seeking a Computer Support Specialist to provide frontline technical assistance to clients. You will troubleshoot hardware and software, install and configure computer systems and networks, and train users on proper operation.

Based in Alta with occasional local travel, you will diagnose issues independently, communicate clearly with non-technical customers, and maintain equipment. This role offers a monthly salary of 1000$.