Online Consultant

Prestige Greeters; Alta; On-site; NOK 154,000 - 185,000; Part time

Job summary

Prestige Greeters is seeking an Online Consultant to provide professional support to clients via online channels. This contract role offers a salary of 1600$ per month in Alta, Norway, with responsibilities including addressing inquiries, offering accurate product information, and ensuring customer satisfaction.

The ideal candidate communicates clearly in English and can work independently or with the team.

Qualifications

• No previous experience required; training provided.
• Excellent written and verbal English communication.
• Flexible hours including evenings and weekends.

Responsibilities

• Respond to client inquiries through online chat email or social media platforms
• Provide accurate and helpful information to clients regarding our services and products
• Identify and escalate any issues or concerns raised by clients
• Maintain a high level of customer satisfaction by providing top-notch service
• Collaborate with team members to ensure consistent support is provided to clients
• Stay up-to-date with company products and services in order to provide effective assistance to clients

Skills

Communication skills

Fluency in English

Problem-solving

Attention to detail

Teamwork

Social media knowledge

Job description

As an Online Consultant you will be responsible for providing professional and timely support to our clients through various online channels. Your main goal will be to assist clients with their inquiries, provide solutions to their problems and ensure their satisfaction with our services. This is a contract position with a salary of 1600$ per month in the city of Alta.

Responsibilities

• Respond to client inquiries through online chat email or social media platforms
• Provide accurate and helpful information to clients regarding our services and products
• Identify and escalation any issues or concerns raised by clients
• Maintain a high level of customer satisfaction by providing top-notch service
• Collaborate with team members to ensure consistent support is provided to clients
• Stay up-to-date with company products and services in order to provide effective assistance to clients

Requirements

• No previous experience required training will be provided
• Excellent communication skills both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to work independently as well as in a team environment
• Knowledge of social media platforms and online communication tools
• Fluency in English additional languages would be an asset
• Must be able to work flexible hours including evenings and weekends if needed

About Alta

About Alta Alta is a beautiful city located in the northern part of Norway It is known for its stunning landscapes rich culture and friendly people The city offers a high-quality standard of living with various recreational activities such as skiing hiking and fishing Our company is proud to be based in this vibrant city that values diversity and innovation

Join our team as an Online Consultant and become part of a dynamic and growing company We offer competitive compensation opportunities for growth and a supportive work environment