Online consultant

CoreHaul Logistics; Bergen; On-site; NOK 166,909 - 225,818; Full time

Job summary

CoreHaul Logistics in Bergen, Norway is seeking a Profession Online Consultant to assist clients through email, chat and social media, delivering professional and timely responses.

The role requires excellent English, strong problem-solving skills, and the ability to manage time in a fast-paced environment; remote work may be an option.

Qualifications

• Previous experience in customer service or a similar role preferred.
• Excellent communication skills both written and verbal.
• Strong problem‑solving skills and ability to think critically under pressure.
• Ability to effectively manage time and prioritize tasks in a fast‑paced environment.
• Proficient in using various online tools and platforms for communication.
• Fluent in English; additional languages may be preferred.
• Bachelor’s degree or equivalent work experience required.

Responsibilities

• Communicate with clients and customers through online channels such as email, chat, and social media.
• Provide professional and timely responses to inquiries and concerns.
• Assist with resolving any issues or complaints in a positive and efficient manner.
• Maintain accurate records of interactions with clients and customers.
• Collaborate with other team members to ensure consistent customer service across all platforms.
• Stay up-to-date on company products, services, and policies to accurately assist customers.

Skills

Customer service

English fluency

Bachelor’s degree

Education

Bachelor’s degree or equivalent

Job description

Profession Online Consultant

Salary: 1800$

Location: Bergen, Norway

Responsibilities

• Communicate with clients and customers through online channels such as email, chat, and social media.
• Provide professional and timely responses to inquiries and concerns.
• Assist with resolving any issues or complaints in a positive and efficient manner.
• Maintain accurate records of interactions with clients and customers.
• Collaborate with other team members to ensure consistent customer service across all platforms.
• Stay up-to-date on company products, services, and policies to accurately assist customers.

Qualifications

• Previous experience in customer service or a similar role preferred.
• Excellent communication skills both written and verbal.
• Strong problem‑solving skills and ability to think critically under pressure.
• Ability to effectively manage time and prioritize tasks in a fast‑paced environment.
• Proficient in using various online tools and platforms for communication.
• Fluent in English; additional languages may be preferred.
• Bachelor’s degree or equivalent work experience required.

Working Conditions

This is a contract job with a salary of $1800 per month. The working hours may vary depending on the needs of the clients but typically range from 8 am to 5 pm. This position is based in Bergen, Norway, but remote work may be an option.