Turnaround Coordinator

John Menzies; Garder; On-site; NOK 450,000 - 700,000; Full time

Job summary

Menzies Aviation in Norway seeks a Turnaround Coordinator to oversee Aircraft Ground Handling in accordance with MA AGOM and Airlines GOM, ensuring timely and safe turnaround coordination.

You will collaborate with Ramp, PAX and third parties, operate equipment safely, and maintain document security in line with procedures. Strong English, organization, and communication are essential.

Qualifications

• Good knowledge of the English language, both written and spoken.
• Be organized with a logical, systematic method of work.
• Shift work may be required by airlines' schedules.
• Good communication skills.
• Experience with Altea FM or SAL/IATA DGR is an asset.

Responsibilities

• Coordinate aircraft turnaround (Function 3 - IATA AHM 590) per MA procedures and SLA.
• Plan, coordinate, and reconcile aircraft turnaround and post-departure activities.
• Ensure documents are secure and handled per airline and MA procedures.
• Operate equipment and systems safely (air-bridges, vehicles, radios, phones, computers).
• Collaborate with Ramp, PAX, and third parties to deliver safe, efficient service.

Skills

English proficiency

Organizational skills

Communication skills

PC operations

Shift work readiness

Education

High School level education

Tools

Altea FM

IATA DGR

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

Coordination of Aircraft Ground Handling services, in accordance with the Airport Handling Manual, MA AGOM and Airlines GOM regarding Turnaround coordination function.

What you will be doing

• Perform turnaround coordination (Function 3 - IATA AHM 590) as per MA procedures and in accordance with the agreed SLA.
  
• Aircraft Dispatch is a process involving the planning, co-ordination, and post departure reconciliation of a flight. The task of the TRC (historically referred to as a ‘Redcap' by some airline companies, Flight Dispatcher, or Turnaround Coordinator) is to organize and plan the aircraft turnaround and effectively and pro-actively ensure that the various activities are performed in a safe and timely manner.
  
• Ensures that the documents received or issued are kept securely and in accordance with airline's procedures and MA procedures and is responsible according to the law and the internal confidentiality regulation for the manipulated documents.
• Operate equipment such as air-bridges, company vehicles, systems, radio's, telephones, and computer equipment in a safe and efficient manner, in accordance with the relevant training received.
• Collaborates with Ramp and PAX department and all 3rd parties including Airports and customer representatives to perform a safe and operative service.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Good knowledge of the English language, both written and spoken. Good knowledge of PC operations. Educated at least High School Level.
• To be organized and have a logical and systematic method of work.
• Considered an advantage if previous experience in Altea FM, Supervising Aircraft Loading (SAL), IATA DGR.
• To be able to work in shifts as required by the handled airlines schedule.
• Be a good communicator.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.