Technical Key Account Manager – Marine Automation & Lifecycle

Høglund Gas Solutions AS; Tønsberg; Hybrid; NOK 800,000 - 1,150,000; Full time

Benefits offered by this job

Canteen with warm meals and salads

Access to our company trainingfacility

Global maritime company

Job summary

Høglund Gas Solutions AS is seeking a Technical Key Account Manager to own critical customer relationships after delivery, ensuring lifecycle service, upgrades, and digital solutions are aligned with customer needs. The role combines technical ownership with commercial input for accurate pricing and ongoing support.

You will coordinate across Service, Engineering and Operations, maintain CRM records, and build long-term trust with customers while advancing nationwide and international lifecycle

Qualifications

• Solid technical background ideally from the marine automation field.
• Enjoy working with customers and building long-term technical trust.
• Clear communicator, comfortable from engine room to management office.
• Structured and proactive approach, following up and closing items.
• Proficient with CRM and standard office tools.
• Fluent in English and Norwegian.

Responsibilities

• Own a portfolio of key customers as their main technical contact and manage lifecycle follow-up with the service organization.
• Own and follow up digital service agreements and subscriptions within the customer portfolio.
• Identify upgrades and 5-year service activities based on customer systems and digital solutions.
• Provide Sales with accurate technical input for quotations and handle negotiations through Sales.
• Coordinate across Service, Engineering and Operations to ensure high-quality support.
• Maintain accurate CRM records and monitor customer satisfaction.

Skills

Technical background

Customer relationship

Clear communicator

Structured & proactive

Cross-functional collaboration

CRM proficiency

English & Norwegian

Job description

Høglund Gas Solutions AS is seeking a Technical Key Account Manager to own critical customer relationships after delivery, ensuring lifecycle service, upgrades, and digital solutions are aligned with customer needs. The role combines technical ownership with commercial input for accurate pricing and ongoing support.

You will coordinate across Service, Engineering and Operations, maintain CRM records, and build long-term trust with customers while advancing nationwide and international lifecycle