Technical Support Engineer Location: Kongsberg Maritime - Global Customer Support, Ålesund, Hjørungavåg

Kongsberg Maritime Ltd.; Ålesund; Hybrid; NOK 550,000 - 850,000; Full time

Job summary

Kongsberg Maritime is strengthening its Global Customer Support team in Handling Systems, SSP. The office-based role is in Ålesund or Hjørungavåg, with occasional commissioning/upgrade activities worldwide.

You will support a global fleet, troubleshoot electrical, automation, mechanical, and hydraulic issues, and contribute to product improvements. We welcome candidates with Electrical & Automation or Mechanical & Hydraulic backgrounds and good English communication skills.

Qualifications

• Relevant technical education and/or practical experience within Electrical & Automation or Mechanical & Hydraulic disciplines.
• Experience from technical support, maintenance, commissioning or service work.
• Knowledge of industrial automation, PLC-based systems, electrical troubleshooting and/or hydraulic systems.

Responsibilities

• Provide technical support for our handling systems portfolio and customers worldwide.
• Troubleshoot and resolve electrical, automation, mechanical and hydraulic issues.
• Support service personnel during maintenance, commissioning and upgrade activities.
• Prepare technical documentation, recommendations and spare parts advice.
• Contribute to product improvements, technical reviews and knowledge sharing.

Skills

Electrical & Automation

Mechanical & Hydraulic

English communication

Education

Technical education

Tools

Siemens S7

TIA Portal

Job description

At Kongsberg Maritime, we develop technology that enables safer, more sustainable and efficient operations at sea.

We are now strengthening our Technical Support team and are primarily looking for candidates with Electrical & Automation competence. We also welcome applicants with strong Mechanical & Hydraulic expertise.

The position is part of Global Customer Support (GCS) within Handling Systems, Subsea & Special Purpose (SSP). Our team supports a global fleet of advanced handling equipment used within the Seismic, Subsea and Oceanography segments. Working closely with customers, service personnel and product specialists worldwide, you will help ensure reliable operations and continuous improvement of our systems.

This is primarily an office-based role located in Ålesund or Hjørungavåg. For those interested, there may occasionally be opportunities to participate in commissioning, upgrade and service activities globally. International travel is not a requirement for this position.

What you will be doing

• Provide technical support for our handling systems portfolio and customers worldwide.
• Troubleshoot and resolve electrical, automation, mechanical and hydraulic issues.
• Support service personnel during maintenance, commissioning and upgrade activities.
• Prepare technical documentation, recommendations and spare parts advice.
• Contribute to product improvements, technical reviews and knowledge sharing.

We think you should have

• Relevant technical education and/or practical experience within Electrical & Automation or Mechanical & Hydraulic disciplines.
• Experience from technical support, maintenance, commissioning or service work.
• Knowledge of industrial automation, PLC-based systems, electrical troubleshooting and/or hydraulic systems.
• Experience with Siemens S7, TIA Portal or similar automation platforms is considered an advantage.
• Experience from maritime, offshore, lifting, handling or similar technical equipment is beneficial.
• Good communication skills in English, both written and spoken.

We encourage you to apply even if your experience does not match every qualification listed. If you enjoy technical problem-solving and supporting customers, we would like to hear from you.

You are able to

• Build positive relationships with customers and colleagues across disciplines.
• Analyze technical challenges and identify practical solutions.
• Work independently while contributing to team success.
• Take ownership of tasks and follow issues through to resolution.
• Learn new technologies and continuously develop your expertise.
• Work with advanced technology supporting offshore and marine operations worldwide.
• Join a highly skilled and collaborative technical environment.
• Gain opportunities for professional development and multidisciplinary learning.
• Enjoy flexible working arrangements and hybrid possibilities where applicable.
• Be part of Kongsberg Maritime, a global technology leader delivering innovative solutions for the maritime industry.

Interested in knowing more? Contact

Robert Nilsen - 90839509

Kongsberg Maritime is a global leader in maritime technology. We deliver advanced solutions to the merchant fleet, offshore, fishing, and naval vessels, setting new standards for safe, efficient, and sustainable operations - both for new builds and existing fleets. In close collaboration with customers and research environments, we develop technology that solves real challenges at sea. Today, more than 30,000 vessels operate with our systems on board. Kongsberg Maritime has more than 8,300 employees in 35 countries.