Strategic Account Manager - Industrial Solutions (Norway)

City of Shakopee, MN; Stavanger; On-site; NOK 750,000 - 1,000,000; Full time

Job summary

Emerson is seeking an Account Manager to develop and grow strategic customer relationships in Stavanger or Bergen, Norway. You will drive profitable growth across assigned accounts, understand customer objectives, and identify opportunities to deliver value from Emerson's solutions and services.

You will collaborate with BDMs, specialists, and support teams to ensure high‑quality conversations, successful implementations, and long‑term customer satisfaction. Travel within Norway is required.

Qualifications

• Experience in account management, sales, business development, or customer‑facing commercial roles within industrial, automation, technology, engineering, or related markets.
• Ability to build trusted relationships across multiple levels within customer organizations.
• Strong customer engagement, communication, and presentation skills.
• Experience identifying customer needs and aligning solutions to business challenges.
• Ability to manage multiple opportunities and priorities in a dynamic environment.
• Proficiency in CRM platforms and sales management tools.
• Fluency in Norwegian and English, both written and spoken.
• Willingness to travel within Norway as required to support customer engagements.

Responsibilities

• Account management. Develop and maintain strong, long‑term relationships with account stakeholders, ensuring high levels of customer satisfaction and loyalty.
• Customer stakeholder engagement. Map key stakeholders within customer organizations, understand their roles, responsibilities, and influence, and build relationships.
• Needs assessment. Conduct thorough needs assessments in collaboration with BDMs to identify customer pains, problems, and challenges that our products or solutions can address.
• Customer success management. Proactively follow up with customer to ensure sold products and solutions deliver the intended value and benefits.
• Solution presentation. Present and differentiate tailored solutions to stakeholders, demonstrating how our products can meet their specific needs and solve their problems.
• Identification and pursuit of opportunities. Identify and pursue new business opportunities within assigned accounts from lead to project operations, focusing on maximizing the potential of our product portfolio.
• Collaboration. Work closely with support teams, BDMs and specialists to ensure high quality customer conversations and solution and services development.

Skills

Account management

Sales

CRM platforms

Customer engagement

Relationship building

Presentation skills

Job description

Emerson is seeking an Account Manager to develop and grow strategic customer relationships in Stavanger or Bergen, Norway. You will drive profitable growth across assigned accounts, understand customer objectives, and identify opportunities to deliver value from Emerson's solutions and services.

You will collaborate with BDMs, specialists, and support teams to ensure high‑quality conversations, successful implementations, and long‑term customer satisfaction. Travel within Norway is required.