Spare Parts Coordinator

Approach People Recruitment; Norway; Hybrid; NOK 600,000 - 900,000; Full time

Job summary

Approach People Recruitment is seeking a Parts Sales Specialist – Aftermarket Parts to develop the aftermarket parts business across several markets in Scandinavia. The role requires living in Sweden, Denmark, Finland or Norway and travel of 60%+ within Norway, Sweden, Denmark and Finland.

You will manage dealer relationships, drive sales of genuine parts, and collaborate with Sales, Service, Logistics and Finance to optimize pricing, stock and customer satisfaction.

Qualifications

• 3–5 years of experience in spare parts or aftermarket sales.
• Experience with dealer networks and service operations.
• Understanding of parts ordering, stock planning and pricing.
• Willingness to travel 60%+

Responsibilities

• Manage and develop aftermarket parts sales across the dealer network.
• Analyze sales performance, budgets and growth opportunities.
• Build long-term dealer relationships and act as main commercial contact.
• Drive sales of genuine parts and service kits.
• Support dealers with ordering systems, EPCs, digital tools and processes.
• Coordinate urgent orders and backorders.
• Monitor pricing and non-genuine parts activity.
• Collaborate with Finance on payments and credit risk.
• Prepare reports on sales, dealer development and market feedback.
• Work with Sales, Service, Logistics and Parts Management.

Skills

Spare parts

Aftermarket sales

Dealer support

Product support

Customer relationships

Tools

ERP/SAP systems

EPC

CRM

BI

Job description

Parts Sales Specialist – Aftermarket Parts

Region: Scandanavia ( MUST BE LIVING IN sweden, Denmark, Finland or Norwsy)

Employment Type: Full-time

Travel: 60%+

Reporting to: Regional Sales Manager

We are seeking a Parts Sales Specialist – Aftermarket Parts for an international manufacturer of construction and industrial equipment, responsible for managing and developing the aftermarket parts business across several markets in Southeast Europe and surrounding regions.

The role is highly customer-, dealer- and sales-focused, with a strong emphasis on growing aftermarket parts sales, developing existing dealer relationships and identifying new commercial opportunities. Due to the regional scope, the position requires a high level of willingness to travel within Norway, Sweden, Denmark and Finnland

Key Responsibilities

• Manage and develop aftermarket parts sales across the assigned dealer network
• Analyse sales performance, budgets and potential growth opportunities
• Build and maintain strong, long-term relationships with dealers and distribution partners
• Act as the main commercial contact for aftermarket parts
• Drive sales of genuine spare parts, filters, lubricants, wear parts, service kits and electrification-related parts
• Conduct regular dealer visits, business reviews and product/parts training
• Support dealers with ordering systems, EPCs, digital tools and parts-related processes
• Coordinate urgent orders, machine-down cases and backorders
• Monitor competitor pricing, product availability, lead times and non-genuine parts activity
• Work closely with Finance regarding outstanding payments, payment terms and credit-risk management
• Prepare reports covering sales performance, dealer development, orders, campaigns and market feedback
• Collaborate closely with Sales, Service, Logistics, Finance and Parts Management

Ideal Candidate

• 3–5 years of experience in spare parts, aftermarket sales, dealer support, product support or service operations
• Experience within construction equipment, heavy machinery, forklifts, commercial vehicles, agricultural machinery or industrial equipment
• Good understanding of dealer structures, parts ordering, stock planning and pricing
• Experience with ERP/SAP systems, EPC, CRM, BI or dealer ordering systems is an advantage
• Strong communication, follow-up and escalation skills
• Independent, structured and commercially minded approach
• Willingness to travel 60%+ within the assigned territory
• Fluent English required; additional regional/local languages are an advantage

The Opportunity

This is an opportunity to join an internationally focused aftermarket organisation and play a key role in developing dealer performance and growing the genuine spare parts business across a dynamic and strategically important region.