Sales Manager

Normet Norway; Oslo fylke; Hybrid; NOK 941,000 - 1,568,000; Full time

Job summary

Normet is seeking a Sales Manager for Central & Northern Europe to drive parts and services revenue growth and manage key customer relationships in the mining and tunneling sector. The role emphasizes inventory planning, parts consumption, and service requirements at mine sites across Europe.

The ideal candidate has 5+ years in mining sales support, excellent English, and willingness to travel up to 75% of time. A home office in Sweden, Norway, or Austria is possible within an international team.

Qualifications

• Minimum of 5 years’ experience in mining and aftermarket sales support.
• Willingness to travel up to 75% of working time within Europe.
• Budget and forecasting skills.
• Pivotal position driving parts and services expansion across the European mining and tunneling sector.

Responsibilities

• Drive parts and services sales and revenue growth across Europe.
• Maintain and expand existing accounts with a focus on mining and tunneling sectors.
• Coordinate inventory planning, parts consumption, training, and service requirements at client sites.
• Lead on-site reviews, forecast alignment, and account planning for key customers.
• Provide feedback to engineering and production on quality, parts reliability, and customer voice.
• Manage opportunity pipeline and customer data within Normet systems.

Skills

Mining industry experience

Account management

Negotiation

English communication

Travel readiness

Tools

MS Office Suite

CRM systems

Sales analytics tools

Job description

• Sektor Privat

The Sales Manager drives parts and services revenue growth and manages key customer relationships across the European mining and tunneling sector.

• Minimum of 5 years’ experience in mining and aftermarket sales support
• Willingness to travel up to 75% of working time within Europe
• Experience with MS Office Suite, CRM systems, and sales analytics tools
• Budget and forecasting skills
• Pivotal position driving parts and services expansion across the European mining and tunneling sector
• Opportunity to work from a home office in Sweden, Norway, or Austria

Sales Manager, Parts and Services - Central & Northern Europe

Sales Manager, Parts and Services - Central & Northern Europe / Normet

Normet is now seeking a Sales Manager to drive parts and services revenue growth and manage key customer relationships across the European mining and tunneling sector. If you are an expert within the mining sector and sales, love to travel and eager to take the next challenge in your career,

About the role

The Sales Manager serves as the primary point of contact for customers and is responsible for driving parts and services sales and revenue growth by maintaining and expanding existing accounts. As an active account management team member, you need to pay special attention to inventory planning, parts consumption, training, and service requirements at the mine and tunneling site level.

What we offer?

Key role in industry growth: A pivotal position driving Normet’s parts and services expansion across the European mining and tunneling sector.

International environment & dynamic travel: Work with diverse European clients and cross-functional teams, traveling up to 75% to key customer sites in central- and northern Europe.

Impact & ownership: Full accountability for key account planning, TCO modeling, and developing tailored customer solutions.

Collaborative culture: Close synergy with Service, Equipment Sales, and technical support teams across local and international offices.

Key responsibilities involve

Business Growth and functional execution of the sales strategy for parts and services, growth within current and new customer base; responsible for leading and delivering on customer-specific monthly revenue targets.

Active management in customer planning with spare parts, consumption levels, and portfolio offerings available within Normet. Identify gaps in customer purchasing behavior and work to create solutions to penetrate new sales.

Active involvement with recommended spare parts kits and total cost of ownership modeling, pursuit of rental and used equipment opportunities.

Lead on-site review meetings (monthly/quarterly as needed) with regular site visits and interactions.

Address technical inquiries, on-site spare parts management reviews with recommended adjustments, review equipment performance and identify upgrades.

Provide feedback for engineering and production regarding quality, parts reliability, and service with an understanding of bringing forward the voice of the customer.

Active sales opportunity pipeline and customer fleet data management within Normet systems.

Assist with forecasting, aligned with expected growth and actual order intake.

Responsible for developing and executing the sales plan in a profitable and accountable fashion.

Follow up on accounts receivables of orders as required.

Collaboration and Customer Relations

Proactive customer focus to positively support the growth of Normet.

Work alongside with Service Manager and Service teams to manage regional accounts.

Coordinate with the local / international Normet order processing and technical teams.

Collaborate closely with the Equipment Sales team throughout the sales process to identify future capital and after-sales opportunities.

Develop and collect market knowledge. Identify and review the competition and relay this information to the Normet Sales and Service Teams.

We are looking for

A minimum of 5 years’ experience in mining and aftermarket sales support. Account Management experience is considered an advantage.

Excellence in written and verbal communication in English. Other Central and/or Northern European languages are seen as benefit.

Willingness to travel up to 75% of working time within Europe.

Experience with MS Office Suite, CRM systems, and sales analytics tools.

Capacity to operate in a demanding environment with competing priorities.

Strong negotiation, communication, and presentation skills.

An elevated level of responsiveness, organization, and interpersonal skills.

Detail orientation, financial acumen and a strong command of sales tools and account management.

Other Information

Permanent and fulltime position.

Travel up to 75% of working time within Europe. Your home office could be in Sweden, Norway or Austria.

• Account Management
• Customer Relationship Management (CRM)
• Customer Relationship Management (CRM) Software