Senior Product Manager - Consumer Touchpoints (Hybrid)

Bertelsmann; Oslo fylke; Hybrid; NOK 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Hybrid work model

Nordic offices

Job summary

Riverty in Oslo (hybrid) is seeking a (Senior) Product Manager for Consumer Touchpoints to shape how consumers interact with our Invoicing as a Service platform. You will own the product strategy and roadmap for digital and human touchpoints, turning customer insights into scalable capabilities.

Lead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance, define requirements, track KPIs and ensure regulatory adherence across the Nordics.

Qualifications

• Several years of Product Management experience in cross-functional product organizations.
• Strong experience in product strategy, customer discovery and roadmap definition for digital products or services.
• Expertise in payments, dunning & collections, customer service or consumer self-service.
• Strong analytical and data-driven mindset with a focus on outcome-oriented product decisions.
• Strong stakeholder management and collaboration skills across Product, Engineering, Operations and Commercial.
• Proactive and self-driven approach with the ability to make decisions in complex environments.
• Strong communication skills in English (Swedish and Norwegian a plus).

Responsibilities

• Define and drive the product strategy, roadmap and priorities for your consumer touchpoint domains - digital and human ones.
• Own and continuously improve the user experience across consumer-facing touchpoints.
• Identify customer needs and opportunities through user research, feedback, market insights and data.
• Develop scalable and reusable product capabilities across your domains.
• Define and track product KPIs, including conversion, digital self-service and customer satisfaction.
• Lead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance.
• Define product requirements and be an integral part of the development process, closely collaborating with our platform team.
• Ensure regulatory and compliance requirements are considered within your domains.

Skills

Product management

Strategy

Roadmap definition

Cross-functional collaboration

Payments domain

Data-driven decisions

Stakeholder management

English communication

Compliance awareness

User research

Job description

Riverty in Oslo (hybrid) is seeking a (Senior) Product Manager for Consumer Touchpoints to shape how consumers interact with our Invoicing as a Service platform. You will own the product strategy and roadmap for digital and human touchpoints, turning customer insights into scalable capabilities.

Lead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance, define requirements, track KPIs and ensure regulatory adherence across the Nordics.