Salesforce CSM: AI‑Powered Adoption & Growth

VirtuoWhiz Consulting Pvt. Ltd.; Time; On-site; NOK 50,000 - 70,000; Full time

Benefits offered by this job

Continuous learning opportunities

Certification support

Collaborative work culture

Job summary

VirtuoWhiz Consulting Pvt. Ltd. is looking for a Salesforce Customer Success Manager (CSM) in Norway, Rogaland. The ideal candidate will ensure successful Salesforce adoption and build long-term client relationships. They will monitor customer health, provide training, and collaborate with various teams to enhance customer experience. Candidates should have at least 1 year of hands-on Salesforce experience and strong stakeholder management skills. We offer a collaborative work culture and exposure to advanced Salesforce solutions.

Qualifications

• Minimum 1+ year of hands-on Salesforce experience in an admin, support, or customer success role.
• Strong understanding of Salesforce platforms like Sales Cloud or Service Cloud.
• Experience handling customer issues and escalation management.

Responsibilities

• Serve as the primary contact for customers post-Salesforce implementation.
• Ensure successful onboarding and continuous value realization of Salesforce solutions.
• Collaborate closely with teams to enhance customer experience.

Skills

Salesforce experience

Communication skills

Analytical mindset

Stakeholder management

Tools

JIRA

Salesforce Service Cloud

Job description

VirtuoWhiz Consulting Pvt. Ltd. is looking for a Salesforce Customer Success Manager (CSM) in Norway, Rogaland. The ideal candidate will ensure successful Salesforce adoption and build long-term client relationships. They will monitor customer health, provide training, and collaborate with various teams to enhance customer experience. Candidates should have at least 1 year of hands-on Salesforce experience and strong stakeholder management skills. We offer a collaborative work culture and exposure to advanced Salesforce solutions.