Partner Success Manager

Tellu; Bærum; On-site; NOK 700,000 - 900,000; Full time

Job summary

Tellu is seeking a Partner Success Manager to grow and manage a thriving partner ecosystem in Norway. You will onboard and train partners, drive commercial growth, and build long-term relationships with strategic partners.

You combine commercial acumen with relationship skills, strategic thinking, and a dedication to making a real difference in healthcare technology. Modern Lysaker offices offer a collaborative, autonomous environment.

Qualifications

• Bachelor's degree or equivalent relevant experience (IT, Computer science, Project management, Business, Health technology)
• Technology savvy mindset
• Experience in Partner Management, Channel Sales, Customer Success, or technology implementation
• Solid understanding of partner-driven growth models and indirect sales
• Experience managing complex stakeholder environments and long-term relationships
• Strong communication and presentation skills
• Ability to translate strategy into action and measurable results
• Experience with proactive account management and risk mitigation in customer or partner relationships
• Experience handling challenging situations in a solution-oriented manner
• Fluent in English and a Scandinavian language

Responsibilities

• Help partners successfully position, sell, and deliver Tellu’s solutions
• Plan and execute onboarding, training, and certification activities for both partners and their customers
• Build and develop long-term relationships with strategic partners
• Drive partner engagement and commercial development throughout the entire partner journey
• Identify opportunities for increased sales and service expansion
• Help our partners succeed in a market where trust, quality, and reliability are critical
• Proactively identify challenges and risks and contribute to effective solutions together with partners
• Work closely with internal teams to ensure a seamless customer and partner experience
• Analyse results and turn insights into tangible improvements
• Gather feedback and represent partners’ needs across Tellu’s Product, Sales, and Marketing teams

Skills

Partner Management

Channel Sales

Customer Success

Technology Implementation

SaaS Experience

Healthcare/Public Sector

Education

Bachelor's degree or equivalent in IT/CS/Business/Health technology

Job description

Develop and scale Tellu's partner ecosystem, onboard and train partners, and drive commercial growth and long-term relationships.

• Bachelor's degree or equivalent experience in IT, Computer Science, Business, or Health Technology
• Experience in Partner Management, Channel Sales, Customer Success, or technology implementation
• Understanding of partner-driven growth models and indirect sales
• Fluent in English and a Scandinavian language
• Experience with SaaS, partner programmes, or healthcare/public sector digitalisation is an advantage
• Key role in a strategic growth area with significant influence
• Modern offices at Lysaker
• Opportunity to work with technology that makes a real difference

Partner Success Manager

You know that the best partnerships create value for everyone involved. Not only through strong agreements, but through shared goals, knowledge sharing, trust, and the ability to succeed together over time.

Perhaps you are looking for a role where you can combine commercial acumen with relationship building, strategic thinking, and the opportunity to make a real difference in society?

At Tellu, that is exactly what you will get.

Tellu is a leading provider of sustainable welfare technology. We equip care providers with the tools they need to become more efficient, deliver higher quality services, and achieve more. We stay close to both technological innovation and societal needs. We provide safety and independence to those who need care, and to those who deliver it. Our mission is to empower care and bring dignity to everyday life.

As we continue to strengthen our partner channel, we are looking for a PARTNER SUCCESS MANAGER who wants to help build strong, long-term partnerships and contribute to continued growth in a market that is both meaningful and full of potential.

A Role with Significant Impact

Our partners are a crucial part of how we create value in the market. As Partner Success Manager, you will play a key role in developing Tellu’s partner ecosystem and have significant influence on how we build, strengthen, and scale collaboration with our strategic partners. This role is ideal for someone who is motivated by creating results through collaboration. You combine commercial understanding with partner development, and you gain energy from helping others succeed. You will act as a trusted advisor to our partners and work closely with colleagues across Sales, Product Development, Marketing, Customer Success, and Support. At the same time, you will serve as an important internal advocate for our partners.

In This Role, You Will

• Help partners successfully position, sell, and deliver Tellu’s solutions
• Plan and execute onboarding, training, and certification activities for both partners and their customers
• Build and develop long-term relationships with strategic partners
• Drive partner engagement and commercial development throughout the entire partner journey
• Identify opportunities for increased sales and service expansion
• Help our partners succeed in a market where trust, quality, and reliability are critical
• Proactively identify challenges and risks and contribute to effective solutions together with partners
• Work closely with internal teams to ensure a seamless customer and partner experience
• Analyse results and turn insights into tangible improvements
• Gather feedback and represent partners’ needs across Tellu’s Product, Sales, and Marketing teams

Who Are You?

We believe you combine commercial and technical understanding with the ability to build trusted relationships over time. You thrive on responsibility and are motivated by creating results through others.

At the same time, you are curious, strategic, and genuinely interested in understanding what creates value for both partners and Tellu. You can see the bigger picture while also paying close attention to quality, execution, and the partner and customer experience.

We Would Like You to Have

• A bachelor's degree or equivalent relevant experience (IT, Computer science, Project management, Business, Health technology)
• A Technology savvy mindset
• Experience in Partner Management, Channel Sales, Customer Success, or technology implementation
• A solid understanding of partner-driven growth models and indirect sales
• Experience managing complex stakeholder environments and long-term relationships
• Strong communication and presentation skills
• The ability to translate strategy into action and measurable results
• Experience with proactive account management and risk mitigation in customer or partner relationships
• Experience handling challenging situations in a solution-oriented manner
• An interest in technology and how it can be used in a safe and responsible way
• Fluent in English and a scandinavian language

It Is an Advantage If You Also Have Experience From

• SaaS businesses and subscription-based services
• Partner programmes and partner ecosystems
• Scaling business growth through partners and indirect sales channels
• Industries with high requirements for quality, trust, and compliance
• Collaboration with Nordic municipalities, healthcare organisations, or other public sector entities
• Working with customers or partners where security, privacy, or social responsibility have been important considerations

You Will Succeed at Tellu If You

• See business opportunities where others see challenges
• Build trust and create engagement among the people around you
• Balance strategic thinking with operational execution
• Thrive in a fast-paced environment with short decision-making processes and a high degree of autonomy
• Have a genuine desire to create value through collaboration
• Earn trust by being accessible, reliable, and solution-oriented
• Address challenges early and make things happen

  Why Choose Tellu?

  At Tellu, you get more than a new job. You get the opportunity to contribute to something that truly matters. We combine technology, innovation, and a strong social mission to help healthcare and care providers meet the challenges of the future. At the same time, we are a growing company with ambitious goals and a culture defined by collaboration, entrepreneurship, and execution.

  What We Offer

  • A key role in a strategic growth area
  • Significant influence and the opportunity to further develop Tellu’s partner ecosystem
  • Close collaboration with highly skilled colleagues across the organisation
  • The opportunity to work with technology that makes a real difference in people’s lives
  • An informal, competent, and highly engaged working environment
  • Modern offices at Lysaker and flexibility to accommodate collaboration with partners

  Ready to Drive Growth Through Partnerships That Make a Difference?

  We would love to hear from you. Join us in building the future partner ecosystem for digital healthcare and welfare technology.

  We perform background checks on our final candidates.

  • Account Management