Online Consultant - Part-Time

SeaLink; Oslo; Remote; NOK 156,000 - 187,000; Part time

Benefits offered by this job

Flexible working hours

Remote work

Continuous learning

Job summary

SeaLink is seeking an Online Consultant for a part-time role in Oslo, Norway. You will provide expert guidance to clients via online platforms and maintain records of interactions.

The position offers flexible hours suitable for students or individuals seeking supplementary income, with remote work available. Ideal candidates have strong English communication skills, problem-solving abilities, and experience in customer service or sales.

Qualifications

• Experience in customer service or sales is preferred.
• Excellent English communication, both spoken and written.
• Strong problem-solving and attention to detail.

Responsibilities

• Engage with clients through online channels to provide guidance.
• Respond promptly to inquiries and resolve issues.
• Develop understanding of products/services and updates.
• Collaborate with team to ensure the best customer experience.
• Promote brand awareness through positive interactions.
• Maintain accurate records of client interactions in databases.
• Seek opportunities to improve the online consulting process.

Skills

Customer service

English communication

Problem solving

Online platforms navigation

Job description

Online Consultant - Part-Time

We are searching for a reliable and knowledgeable Online Consultant to join our team in Os, Norway. As an Online Consultant, you will be responsible for providing expert advice and support to clients through online platforms. This is a part-time position with flexible hours, suitable for students or individuals looking for additional income. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a thorough understanding of the products or services being offered. Previous experience in customer service or sales is preferred. This role does not include accommodation, so candidates must be able to work remotely.

Responsibilities

• Engage with clients through various online channels to provide guidance and assistance
• Respond promptly to client inquiries and resolve any issues or concerns they may have
• Develop a deep understanding of our products/services and stay updated on any changes or updates
• Collaborate with team members to ensure the best possible customer experience
• Act as an advocate for the company and promote brand awareness through positive interactions with clients
• Maintain accurate records of client interactions and update relevant databases as needed
• Continuously seek opportunities to improve and enhance the online consulting process

Requirements

• Proven experience in customer service or sales roles is preferred
• Excellent verbal and written communication skills in English (additional languages are a plus)
• Strong problem-solving abilities and attention to detail
• Ability to navigate various online platforms confidently
• A passion for helping others and providing top-notch customer service
• Familiarity with our products/services or similar industry is advantageous
• Must have access to a reliable internet connection for remote work

Benefits

• Flexible working hours perfect for students or those seeking additional income
• Opportunity to work with a dynamic team in a fast-paced environment
• Continuous learning and development opportunities within the company
• Competitive salary of 1600$ per month