Norwegian UX Advocate | Relocation to Sofia | Flexible

Cross Border Talents; Bergen; Remote; NOK 351,617 - 586,029; Full time

Benefits offered by this job

Full relocation support

Flexible contract conditions

Fully paid training

Attractive salary

Access to 50+ benefits and services

Job summary

A customer experience firm is seeking a User Experience Advocate fluent in Norwegian and English to join their team in Sofia, Bulgaria. This role involves providing exceptional support to users through various channels, diagnosing issues, and ensuring customer satisfaction. The company offers relocation support, flexible working conditions, and extensive training. Ideal candidates will have strong interpersonal skills and a proactive mindset in a dynamic environment.

Qualifications

• Fluent in both Norwegian and English.
• Customer-focused with good interpersonal skills.
• Ability to explain concepts clearly and creatively.

Responsibilities

• Provide friendly support through phone, email, and chat.
• Diagnose issues and guide users to solutions.
• Use CRM software and ticketing systems effectively.

Skills

Fluent communication in Norwegian

Fluent communication in English

Customer-focused mindset

Superb interpersonal skills

Active listening

Job description

A customer experience firm is seeking a User Experience Advocate fluent in Norwegian and English to join their team in Sofia, Bulgaria. This role involves providing exceptional support to users through various channels, diagnosing issues, and ensuring customer satisfaction. The company offers relocation support, flexible working conditions, and extensive training. Ideal candidates will have strong interpersonal skills and a proactive mindset in a dynamic environment.