Norwegian-Speaking Solutions Consultant | Relocation to Sofia

Mercier Consultancy Group; Oslo fylke; On-site; NOK 237,000 - 403,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

Career progression

Modern office

Job summary

Mercier Consultancy Group is seeking a Norwegian Speaking Solutions Consultant to support international clients from its Bulgaria-based team. You will act as the primary contact for Norwegian-speaking customers, resolve inquiries, and document interactions with precision.

The role includes a fully paid relocation package to Sofia, fully paid training, health insurance, and a monthly performance bonus. Native or fluent Norwegian is essential, and EU passport validity plus relocation ability are

Qualifications

• Native or fluent Norwegian (spoken and written).
• EU passport (mandatory).
• Willingness to relocate to Sofia, Bulgaria.
• Experience in customer-facing roles is preferred.

Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients, providing expert guidance and resolution.
• Maintain high standards of service excellence in the fast-paced customer support services industry.
• Troubleshoot technical or account-related inquiries with precision and a professional tone.
• Maintain detailed documentation of interactions to ensure quality assurance and continuous improvement.
• Collaborate with internal departments to optimize service delivery workflows for Norwegian markets.
• Participate in ongoing training sessions to stay updated on product developments and service standards.
• Exceed daily performance targets to maximize your monthly performance bonus potential.

Skills

Norwegian language

Customer support

Communication

Documentation

Job description

Mercier Consultancy Group is seeking a Norwegian Speaking Solutions Consultant to support international clients from its Bulgaria-based team. You will act as the primary contact for Norwegian-speaking customers, resolve inquiries, and document interactions with precision.

The role includes a fully paid relocation package to Sofia, fully paid training, health insurance, and a monthly performance bonus. Native or fluent Norwegian is essential, and EU passport validity plus relocation ability are