Norwegian Support Partner — Relocate to Sofia, Bulgaria

Cross Border Talents; Stavanger; Hybrid; NOK 146,000 - 220,000; Full time

Benefits offered by this job

Full relocation support

Flexible contract conditions

Fully paid training

Stable career path

Top-tier compensation

Access to 50+ benefits

Job summary

A leading customer experience company is seeking a Problem-Solving Partner for Norwegian Speakers to join their team in Sofia, Bulgaria. This role involves providing exceptional customer support and solving user issues. The ideal candidate is fluent in Norwegian and English, has strong interpersonal skills, and enjoys collaborating in a diverse environment. Relocation assistance, flexible conditions, and comprehensive training provided.

Qualifications

• Fluent communication skills in Norwegian and English.
• Customer-focused mindset with a desire to deliver exceptional service.
• Ability to explain complex concepts in a simple way.
• Natural talent for troubleshooting and creative problem-solving.
• Self-motivated and adaptable under pressure.

Responsibilities

• Deliver professional support through phone, email, and chat.
• Diagnose user issues and guide them to solutions.
• Use CRM software and ticketing systems to manage inquiries.
• Collaborate with the team to improve service.
• Stay updated on product knowledge through training.

Skills

Fluent Norwegian communication

Fluent English communication

Interpersonal skills

Active listening

Adaptability

Job description

A leading customer experience company is seeking a Problem-Solving Partner for Norwegian Speakers to join their team in Sofia, Bulgaria. This role involves providing exceptional customer support and solving user issues. The ideal candidate is fluent in Norwegian and English, has strong interpersonal skills, and enjoys collaborating in a diverse environment. Relocation assistance, flexible conditions, and comprehensive training provided.