Norwegian Support Specialist — Relocation & Training in Sofia

Next Job Abroad; Bergen; On-site; NOK 145,000 - 206,000; Full time

Benefits offered by this job

Relocation assistance

Paid training

Health insurance

International team

Job summary

Next Job Abroad seeks a Norwegian-speaking candidate to relocate to Sofia and join an international customer support team for a major global search engine. You will handle inquiries via phone, email and chat with full training provided and relocation support.

You will work with CRM and ticketing tools to troubleshoot issues, guide customers to solutions, and maintain high satisfaction levels. Fluent Norwegian and good English are required; no heavy tech background needed.

Qualifications

• Fluent in Norwegian and good English.
• No heavy tech background required; willingness to learn on the job.
• Experience in customer service or related field is a plus.

Responsibilities

• Assist customers via phone, email and chat.
• Troubleshoot issues and guide customers to solutions.
• Use CRM and ticketing systems to document interactions.
• Follow processes and support guidelines to ensure quality.
• Build knowledge of digital products and services for customers.

Skills

Norwegian fluency

English proficiency

Customer empathy

Communication

Tools

CRM software

Ticketing systems

Knowledge base

Job description

Next Job Abroad seeks a Norwegian-speaking candidate to relocate to Sofia and join an international customer support team for a major global search engine. You will handle inquiries via phone, email and chat with full training provided and relocation support.

You will work with CRM and ticketing tools to troubleshoot issues, guide customers to solutions, and maintain high satisfaction levels. Fluent Norwegian and good English are required; no heavy tech background needed.