Nordic Retail Manager

Helly Hansen AS; Norway; On-site; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Discounts on great gear

Job summary

Helly Hansen seeks a Nordic Retail Manager to oversee the Nordic store fleet from our Oslo, Norway offices. You will lead retail operations, drive profitability, and shape store concepts with HR, marketing, and merchandising input.

The role reports to the European Retail Director and involves travel. The ideal candidate has 3+ years in retail management, preferably in sporting goods or outdoor apparel, with strong leadership and communication skills.

Qualifications

• 3+ years of retail management experience, preferably in sporting goods or outdoor apparel.
• Experience with retail operations and brand market strategies.
• Strong communication and leadership skills.

Responsibilities

• Fully accountable for the Nordic store fleet performance and profitability.
• Responsible for store openings, planning and execution.
• Manage staffing process and store opening events.
• Expense and cost control on running base together with store managers.
• Train and support store managers and staff on product, systems, general administration, HR issues, visual merchandising, retail marketing coordination, inventory analysis.
• Take full ownership of Helly Hansen store concepts and contribute to ongoing evaluation and development.
• Manage vendor relationships linked to store concepts.
• Collaborate with Global teams on cross-regional initiatives and events.
• Support store openings and retail events outside the Nordic Region.
• Represent regional retail in the regional management group and in monthly meetings.

Skills

Retail management

Customer service

Staff coaching

Brand management

Communication skills

Travel

Tools

Inventaranalyse

Kostnadskontroll (Financial controlling)

Microsoft Office

Visuell merchandising

Job description

Helly Hansen is looking for a Nordic Retail Manager

Nordic Retail Manager

We are seeking an experienced Retail Manager overseeing our store fleet in the Nordic region. The position is based out of our offices in Oslo, Norway. We are looking for an experienced individual who likes to work hard AND play hard! This is a fun, challenging, and dynamic environment where you will get an opportunity to demonstrate your experience alongside an outstanding and supportive team. Providing nothing short of the best customer and operational experience is our primary goal.

The Retail manager is the Helly Hansen’s primary point of contact towards the stores located in the Nordic countries. They are responsible for understanding, influencing, and implementing all HR, P&L, Merchandising, Training, and Marketing decisions for their location in conjunction with rules and standards set forward by Helly Hansen central Retail Team.

The manager is expected to be an active contributor to the retail team. Helly Hansen aims to be a high performing, and respected retail organization in the outdoor and sports industry. The position reports to the European Retail Director.

Key Responsibilities:

• Fully accountable for the Nordic store fleet performance and profitability.
• Responsible for Store openings, planning and execution.
• Manage staffing process and store opening events.
• Expense & cost control on running base together with store managers.
• Train and support store managers and staff on product, systems, General Administration, HR-issues, visual merchandising, retail marketing coordination, inventory analysis.
• Take full ownership of HH various store concepts and contribute to ongoing evaluation and development of the different concepts.
• Manage vendor relationship linked to the various store concepts.
• In corporation with Global teams, support in cross regional initiatives and events, such as implementation of sales competitions, training sessions, motivational events and monitoring activities.
• Support store openings and retail events outside the Nordic Region.
• Represent regional retail in the regional management group.
• Represent regional retail in monthly review meetings with GM and Financial Controller.
• Together with dedicated HR support from HQ, have full HR responsibility for all HH Retail employees in the region. Responsible for all hiring and firing, annual salary adjustments, execution of bonus schemes, annual evaluation and coaching of key personnel.
• Report to Financial Controller on all staff related cost elements.
• Together with Global Assortment Planner and store managers, be responsible for seasonal flow of relevant products to optimize sales and profit.
• Responsible for receiving product to the location, maintaining stock levels, and following the sale prices laid out from the product team for their seasonal product assortments.

The Ideal Candidate Will Have:

• The ability to provide the highest level of service to support the stores and ensure performance and excellence so that the customer experience is always outstanding.
• 3+ years of retail management experience, preferably in the sporting goods or outdoor apparel industry.
• Experience with retail operations and a clear understanding of brand market strategies.
• Self-motivation and the drive to succeed.
• Entrepreneurial drive with excellent communication skills.
• A passion for the outdoors.
• The ability to work under pressure and manage challenging situations.
• A history of thriving in a fast-paced environment while continuing to provide the support needed to ensure the stores expected performance.
• Ability to thrive in a lean, dynamic, high-growth and non-hierarchical environment.
• Ability to work well across functions and diverse communities.
• Travel Requitements: Ability to travel, including potential international travel.

We offer:

• A culture that rewards excellence in an exciting phase of growth and new opportunities
• An ambitious, dynamic, creative, and international environment
• An active environment with passion for sports
• Discounts on great gear

This position is full-time employment at our HH headquarters in Oslo, Norway.

Any questions can be directed to [e-mail]

• Inventaranalyse
• Kostnadskontroll (Financial controlling)
• Microsoft Office
• Visuell merchandising

Founded in Norway in 1877, Helly Hansen continues to develop professional grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world’s harshest environments, the company has developed a long list of first-to-market innovations, including the first supple waterproof fabrics nearly 150 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, made with LIFA® Stay Dry technology, the patented H2Flow™ temperature regulating system, and the revolutionary lighter, warmer LIFALOFT™ insulation. Building on Helly Hansen’s proprietary HELLY TECH® waterproof/breathable system, the technical outdoor brand has most recently introduced the award-winning LIFA INFINITY PRO™ - the company’s most innovative waterproof/breathable technology to date.
Helly Hansen is a leader in technical sailing and performance ski apparel, as well as premium workwear. Its uniforms are worn and trusted by more than 55,000 professionals and can be found on Olympians, National Teams, and at more than 200 ski resorts and mountain guiding operations globally.
Helly Hansen’s outerwear, base layers, sportswear and footwear are sold in more than 40 countries around the world. To learn more about Helly Hansen’s latest collections, visit www.hellyhansen.com.