Nordic Key Account Manager - Wastewater

Alfa Laval; Oslo; On-site; NOK 900,000 - 1,200,000; Full time

Job summary

Alfa Laval Nordic is seeking a dedicated Key Account Manager to drive profitable growth among municipal wastewater customers and selected industrial accounts. You will own relationships, coordinate testing activities, and develop market strategies across utilities, consultants, and integrators.

You will travel about 60 days per year and collaborate with cross-functional teams to align customer and market strategies, while delivering sustainable business growth in a dynamic, resourceful

Qualifications

• Experience in wastewater, technical B2B sales, key account management, or business development.
• Wastewater expertise with consultancies, integrators, or contractors.
• Strong stakeholder management, communication, and negotiation skills.
• Practical CRM experience.
• English plus a Nordic language.

Responsibilities

• Conduct market and customer analysis to define business potential and opportunities.
• Analyze accounts and define sales strategy, including relationship management.
• Develop a 2–4 year KAM plan by segmenting customers and prioritizing.
• Develop, implement, and follow up on local sales activities to meet growth targets.
• Plan and execute systematic follow-up on all steps in the KAM sales process.
• Proactively connect and coordinate internally with BUs and other sales managers.

Skills

Stakeholder management

Sales & account management

CRM experience

English and Nordic language

Negotiation skills

Analytical skills

Education

Engineering degree

Environmental/Water tech

Nordic language

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About The Job

Ready to make a positive impact? This is a role where you will be responsible for driving profitable growth and strengthening long-term partnerships with some of Alfa Laval’s most important customers, as well as finding new opportunities with potential customers in the Nordics. You will act as our go-to person and key enabler within municipal wastewater, while also covering a selected portfolio of strategic industrial wastewater customers across the Nordic region.
The Nordic wastewater market requires dedicated ownership to strengthen customer intimacy, rebuild installed-base position, and drive both Capital Sales and Aftersales growth. You will own relationships with utilities, consultants, integrators, and selected industrial customers across the Nordics, coordinate testing activities, and drive market development.

Your Primary Focus Will Be

• Conduct market and customer analysis and mapping to define business potential and opportunities.
• Analyze accounts and define sales strategy, including relationship management (whom to build which relationship with and why).
• Develop a 2–4 year KAM plan by segmenting customers and prioritizing.
• Develop, implement, and follow up on local sales activities for/with relevant key account(s) or markets to meet growth targets and goals.
• Plan which customer contacts should be involved, how and when, in order to move sales forward efficiently.
• Plan and execute systematic follow-up on all relevant steps in the KAM sales process to ensure that we capture all possible business.
• Proactively connect and coordinate internally with BUs and other sales managers to secure aligned customer and/or market strategies.

Success in this role requires excellent relationship-building skills combined with analytical and technical skills and, of course, a desire to win business!

You understand the importance of being visible and staying close to clients; business travel is a part of the role, approximately 60 days/year, in addition to customer visits close to your home location.

You will be part of a team of five and report to Søren Johansen, a trust-based and empowering leader who leads with clear expectations, open dialogue, and regular commercial sparring. We offer you a role where you will be given significant autonomy and accountability, supported by constructive feedback, development opportunities, and help navigating complex customer and organizational challenges.

Who Are You

You actively engage and network with stakeholders, understand business challenges, and translate customer needs into opportunities. You are proactive, structured, and comfortable taking ownership while collaborating across functions and cultures. Most importantly, you are motivated by developing strategic partnerships and delivering sustainable business growth.

What You Know

We are looking for someone with experience in a similar role, who has the ability to learn and understand technical solutions and connect them to customer value, as well as being able to work independently while collaborating effectively across functions and countries.

Requirements

• A few years of relevant experience in wastewater, technical B2B sales, key account management, or business development.
• Wastewater expertise and experience with consultancies, integrators, or contractors.
• Strong stakeholder management, communication, and negotiation skills.
• Practical CRM experience.
• Bachelor’s or master’s degree in engineering, environmental technology, water technology, chemistry, business, or a related field is preferred. Equivalent industry experience and documented commercial results may substitute for formal education.
• Excellent communication and presentation skills in English, in addition to a Nordic language.
• Driving licence.

Merit

• Experience with sludge treatment, dewatering, separation technologies, public tenders, and/or municipal procurement.

For More Information, Please Contact

Søren Johansen, Market Area Manager, Separation Food & Pharma Division, Nordic [e-mail]

Charlotta Lundblad, Talent Acquisition Partner [e-mail]

For Union Information, Please Contact

Johan Ranhög, Akademikerna, [e-mail]

Monica Anderberg, Unionen, [e-mail]

Stefan Sandell, Ledarna, [e-mail]

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in or have an established presence in Søborg/Kolding (Denmark), Lund (Sweden), Sandvika/Oslo (Norway), or Espoo (Finland).

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate’s fit for a role. To help us achieve this, we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games.

As part of Alfa Laval’s commitment to a safe and healthy workplace, alcohol and drug testing is applied during the pre-employment process.