Nordic Customs Office Leader – Front & Back Office

APM Terminals Gothenburg; Halden; On-site; NOK 900,000 - 1,300,000; Full time

Job summary

Maersk Customs Services seeks a Customs Office Manager to lead the Svinesund Front Office and a Back Office tolls team in Halden. You will guide staff, ensure operational excellence, and align processes acrossFront and Back offices to deliver superior toll services.

As a senior leader, you will set targets, foster a collaborative culture, and drive continuous improvement amid evolving regulatory requirements and digitalisation. English and Norwegian/Swedish language skills are valued.

Qualifications

• Experience in leadership roles with people management responsibilities.
• Strong communication and collaborative skills across stakeholders.
• Experience within toll, logistics, or related business.
• Ability to drive change and deliver results in a fast-paced environment.

Responsibilities

• Lead and develop Front Office Svinesund and a Back Office tolls team.
• Ensure alignment and collaboration between Front and Back Office to optimize toll processes.
• Drive continuous improvement focusing on quality, productivity, and customer satisfaction.
• Translate strategy into action and monitor performance with clear goals and expectations.

Skills

Leadership experience

People management

Communication skills

Change management

Toll/logistics experience

Education

Higher education in relevant field

Job description

Maersk Customs Services seeks a Customs Office Manager to lead the Svinesund Front Office and a Back Office tolls team in Halden. You will guide staff, ensure operational excellence, and align processes acrossFront and Back offices to deliver superior toll services.

As a senior leader, you will set targets, foster a collaborative culture, and drive continuous improvement amid evolving regulatory requirements and digitalisation. English and Norwegian/Swedish language skills are valued.