Customs Office Leader: Front & Back Office

APM Terminals Gothenburg; Isebakke; On-site; NOK 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Central leadership role

Impactful work in a global company

Collaborative environment

Career development opportunities

Competitive compensation

Job summary

Maersk Customs Services in Svinesund seeks a Customs Office Manager to lead Front Office and a Back Office customs team. You will drive people development, performance, and continuous improvement, ensuring efficient toll processes and high customer experience.

You will collaborate with other leaders, set clear goals, and foster an inclusive, fast-paced environment while ensuring compliance with customs regulations and quality standards.

Qualifications

• Experience in leadership roles with people management.
• Higher education in a relevant field.
• Extensive experience in toll, logistics, or related business.
• Strong communication and collaboration skills.
• Fluency in Norwegian or Swedish and English.

Responsibilities

• Lead Front Office on Svinesund and manage a Back Office toll function.
• Oversee people, performance, quality, and development across front and back offices.
• Foster collaboration between Front Office and Back Office for efficient toll processes.
• Drive continuous improvement focusing on quality, productivity and customer satisfaction.
• Set clear goals and track results with management and coaching support.
• Build a culture of teamwork, accountability, and continuous learning.
• Ensure compliance with toll regulations, internal guidelines and quality standards.

Skills

Leadership

People management

Communication

Process improvement

Strategic planning

Multilingual

English proficiency

Industry knowledge

Education

Higher education in relevant field

Job description

Maersk Customs Services in Svinesund seeks a Customs Office Manager to lead Front Office and a Back Office customs team. You will drive people development, performance, and continuous improvement, ensuring efficient toll processes and high customer experience.

You will collaborate with other leaders, set clear goals, and foster an inclusive, fast-paced environment while ensuring compliance with customs regulations and quality standards.