Meeting & Events Staff - Extra help

eBerry by Strawberry; Tromsø; On-site; NOK 234,000 - 289,000; Full time

Benefits offered by this job

Staff discounts and friends & family

Four free hotel nights each year

25% discount on food & beverages

Experiences and travel deals

Access to 200+ hotels

Job summary

Strawberry is seeking a Conference Staff Member to join our team at The Edge Hotel in Tromsø. You are the go-to person who ensures guests have a flawless experience from the first cup of coffee to the final presentation.

As the face of our meeting rooms, you’ll welcome guests, prep rooms, provide tech support, coordinate with hotel teams, and help meetings run smoothly. English fluency is essential; Norwegian is a plus.

Qualifications

• Fluent in English; Norwegian is a plus.
• Experience in events, hotels, or restaurants is beneficial.

Responsibilities

• Welcoming guests and providing info for a flawless first impression.
• Prepping conference rooms with furniture, snacks and technology ready.
• Technical support for device connections; ensure Wi‑Fi, projectors, webcams and mics work.
• Manage event flow and quickly resolve issues so meetings run smoothly.
• Coordinate with hotel teams to keep schedules and maintain service levels.
• Multitask across meetings, taking responsibility and staying proactive.
• Move furniture and receive deliveries as needed.

Skills

People skills

Tech savvy

Detail oriented

Calm under pressure

Self-sufficient

Team player

Tools

AV equipment

Job description

Are you a service star who loves to be where the action is?

We are looking for a Conference Staff Member to join our team at The Edge Hotel in Tromsø. You are the go‑to person who ensures our guests have a flawless experience from the first cup of coffee to the final presentation.

What You’ll Do

As a Conference Staff member, you are the face of our meeting rooms and represent the Meeting & Events department in all their activities, meetings and events.

Your Day Will Include

• Welcoming guests and making them feel at home with all the info they need, verified.
• Prepping the rooms – making sure furniture, snacks, and technology are 100% ready.
• Technical support – helping guests connect their devices to our systems and making sure the Wi‑Fi, projectors, webcams and microphones work properly.
• Event flow – Have a problem solving mindset, being on hand to solve problems quickly so the meetings never stop and customers gain confidence and trust in our abilities.
• Coordination – working with all other hotel teams to keep everything on schedule.
• Mental work – Multi tasking, taking responsibility and servicing multiple meetings at the same time is part of our daily challenges. This position will benefit high performance staff that are always looking for something to do.
• Physical work – Moving furniture, desks, tables, chairs & various equipment. Our rooms are very flexible on setups and each meeting or conference have their own agenda. So we need to setup the furniture accordingly. We are also responsible for receiving all hotel deliveries.

This is a temporary position for an Extra help contract with a start date to be agreed upon. The position requires working varied shifts, including evenings and weekends.

You’ll Shine Here If You Are

• A "people person" who stays calm, happy and smiling even when it’s busy and stress levels are high.
• Comfortable with tech and not afraid to plug in cables or restart a router or troubleshoot a guest PC.
• Fluent in English, (Norwegian is beneficial) to communicate clearly with all our guests, local and international.
• Detail-oriented – you notice if a chair is crooked or a water bottle is empty before the guest does.
• High work rate and self sufficient.
• A person that loves to exceed at work for their team.

Bonus Points For

• Experience in events, hotels, or restaurants.
• A background in tech or AV support.

We value the power of diversity within Strawberry. Different backgrounds, experiences, and ideas create a unique and inspiring work environment.

What We Offer

• An exciting and varied work environment with a fast pace.
• The right tools and support to flourish both professionally and personally.
• Staff discounts and friends & family rates at our 200+ hotels.
• Four free hotel nights each year (remove if it’s not a position with a fixed contracts for at least 12 months of 20% or higher).
• 25% discount on food & beverages at all our restaurants & bars.
• Sweet deals on experiences, travels, retail and lots more!
• Experience at the busiest conference centre in the Northern part of Norway.

About Us

We are Strawberry. With over 245 hotels, 120 restaurants, 20 spas and more, we create thousands of experiences every day. Our team of 20,000 passionate individuals from more than 166 countries is what makes us grow! Strawberry is built on our core values: energy, courage and enthusiasm.

Note (This position does not include accommodation)