IT Support Engineer

DNO Norge AS; Stavanger; On-site; NOK 550,000 - 750,000; Full time

Benefits offered by this job

Competitive remuneration

Pension and insurance plan

One extra week of annual leave

Technical training

Health and wellness benefits

Job summary

DNO Norge AS is seeking an IT Support Engineer to be the first contact for IT support across DNO. You will work with the infrastructure team to keep the hybrid server and network environment running smoothly.

The role requires 2-5 years of IT support experience, strong knowledge of Microsoft 365, and fluency in English. We offer training, a competitive pension and insurance plan, and an extra week of annual leave. The position is based in Stavanger.

Qualifications

• 2 to 5 years of IT support experience, focusing on end-user support
• Knowledge of Microsoft 365 and AI technologies
• Fluent in English and able to work in Norway
• Experience with servers, networks and systems maintenance is beneficial

Responsibilities

• Handle incidents and service requests from users, from first contact to resolution
• Set up, configure and maintain client devices, user accounts and access rights
• Assist with routine maintenance, monitoring and troubleshooting of servers, network and systems
• Document solutions and contribute to improving routines and knowledge base
• Collaborate with IT team to improve services
• Keep up to date with developments in Microsoft 365, AI technologies and related tools

Skills

End-user IT support

Microsoft 365 knowledge

AI technologies knowledge

English communication

Education

Relevant IT education or equivalent experience

Tools

ITIL familiarity

Job description

Provide end-user IT support, configure client devices, and assist with server, network, and system maintenance.

• Relevant IT education or equivalent experience
• 2 to 5 years of recent experience in IT support
• Knowledge of Microsoft 365 and AI technologies
• Familiarity with ITIL principles is an advantage
• Fluent in English and valid authorization to work in Norway
• Competitive remuneration package
• Attractive pension and insurance plan
• One additional week of annual leave
• Technical training, gym facilities, and naprapathy services

We are looking for an IT Support Engineer to join our dynamic and agile team. In this role you will be the first point of contact for IT support across DNO, and you will work alongside our infrastructure team to help keep our hybrid server and network environment running smoothly.

We are looking for someone service-minded and curious, who enjoys solving problems, learning new technology and working closely with colleagues.<

Key responsibilities

The primary responsibility of this role is end-user IT support in DNO. You will also contribute to the day-to-day operation of our hybrid IT environment, supported by more experienced colleagues.

Handle incidents and service requests from users, from first contact to resolution

Set up, configure and maintain client devices, user accounts and access rights

Assist with routine maintenance, monitoring and troubleshooting of servers, network and systems

Document solutions and contribute to improving our routines and knowledge base

Collaborate with the rest of the IT team to improve our services

Keep up to date with developments in Microsoft 365, AI and related technologies

Qualifications and Competencies

Relevant education within IT, or documented equivalent experience

Minimum of two to five years of recent experience in IT support, with a focus on end-user support, server and network management. We will help you develop further in this area

Keep up to date with the latest developments in Microsoft 365, AI and related technologies.

Familiarity with ITIL principles is an advantage

Team members in DNO IT are expected to be hands-on and adaptable, readily supporting colleagues and stepping in to cover tasks as needed.

Personal qualities and skills

Service-minded, with good communication and collaboration skills

Proactive and self-motivated, able to work independently as well as in a team

Willing to learn and take on new tasks

Relevant certifications are an advantage

Fluent in English, both written and spoken

We offer

Competitive remuneration package

Attractive pension and insurance plan

One additional week of annual leave

Regular on-the-job and off-site technical training

Health and wellness benefits, including gym facilities and naprapathy services

A professional environment where you will learn from experienced colleagues, where IT and AI are a strategic priority

If you enjoy helping people, like technology and want to develop your skills in a supportive environment, we would like to hear from you.

We look forward to reviewing your application. Please note: Applicants must hold valid authorization to work in Norway. The position is based at our Stavanger office.

• Microsoft 365
• Servere (IT)
• User and Account Management (UAM)

Based in Stavanger, DNO Norge AS is a growth-oriented oil and gas company focused on mature areas in the North Sea. It is among the top 10 producers on the Norwegian Continental Shelf. DNO Norge AS is a subsidiary of DNO ASA, Norway's oldest oil and gas company. Founded by a group of young, adventurous shipowners and industrial leaders in 1971 and later listed on the Oslo Stock Exchange, DNO ASA today holds stakes in onshore and offshore licenses at various stages of exploration, development and production in the North Sea, Middle East and West Africa. Since the start, DNO has continued to attract the type of people who are willing to take chances, venturing into new activities and new geographic areas, both onshore and offshore. A global mindset continues to characterize the Company. Since re-entering the North Sea in 2017, DNO has been one of the most active and successful explorers on the Norwegian Continental Shelf. In 2025, the North Sea business was transformed by the acquisition of Sval Energi AS, which added material production to complement DNOâ s already strong exploration and development portfolio.