Hybrid IT Operations Specialist - Global FMCG Brand

Kennedy Pearce Consulting; London; On-site; NOK 698,000 - 825,000; Full time

Job summary

Kennedy Pearce Consulting is recruiting for a Senior IT Operations Professional in Central London. You will handle a broad mix of 1st and 2nd line support, end-user computing, hardware, AV and digital workplace technology, working closely with the business and developing junior team members.

In a fast-paced FMCG environment, you’ll contribute across day-to-day IT operations, onboarding, user access and IT service management, with strong stakeholder communication and a proactive hands-on approach.

Qualifications

• Strong 1st and 2nd Line IT support experience.
• Excellent end-user computing and hardware knowledge.
• Hands-on AV systems and digital signage experience.
• Good networking knowledge and troubleshooting skills.
• Strong understanding of ITIL and IT service management.
• Experience with onboarding, user access and general IT operations.
• Excellent communication and stakeholder management skills.
• A proactive, hands-on attitude and willingness to get involved across the IT environment.

Responsibilities

• Day-to-day IT operations and end-user support across hardware, software and peripherals.
• Collaborate with wider business and mentor junior team members.
• Support AV, digital signage, networking and general IT facilities.

Skills

1st/2nd Line Support

End-user computing

Hardware knowledge

AV & Digital signage

Networking

ITIL/ITSM

Onboarding/Access

Stakeholder management

Job description

Kennedy Pearce Consulting is recruiting for a Senior IT Operations Professional in Central London. You will handle a broad mix of 1st and 2nd line support, end-user computing, hardware, AV and digital workplace technology, working closely with the business and developing junior team members.

In a fast-paced FMCG environment, you’ll contribute across day-to-day IT operations, onboarding, user access and IT service management, with strong stakeholder communication and a proactive hands-on approach.