Front of House Restaurant Manager - Skanckebua

Amy Swanson; Røros; On-site; NOK 550,000 - 750,000; Full time

Benefits offered by this job

Ansattfordeler og rabatter

Job summary

Skanckebua søker en hands-on hotell-/restaurantleder som vil ha ansvar for Front of House-driften og sette standarden for service og profesjonalitet.

Du vil lede og utvikle teamet, sikre høy gjesteopplevelse, og samarbeide tett med kjøkken og bar for å oppnå lønnsomhet og kvalitet. Rollen er sentralt i den daglige driften med rom for innflytelse og vekst.

Qualifications

• Erfaring fra restauranter, bar eller hospitality, helst med lederansvar.
• Gleder seg til å jobbe med både gjester og ansatte.
• Leder ved å gå foran og ta ansvar.
• Gode kommunikasjonsferdigheter og profesjonell teamkultur.
• Har operasjonell forståelse og opprettholder standarder i travle tider.
• Forstår viktigheten av god gjesteopplevelse og gode finansielle resultater.
• Gjerne erfaring med trening og oppfølging av ansatte.
• Interesse for mat, cocktails, vin og kvalitetsprodukter.
• Løser problemer og ser muligheter.

Responsibilities

• Daglig drift av Front of House.
• Lede ved eksempel og sette standard for profesjonalitet og service.
• Skape en kultur der hver gjest føler seg sett og godt tatt vare på.
• Sørge for eierskap og teamarbeid for å finne løsninger.
• Opprettholde Service-Standard og levere dem konsekvent.
• Skape en positiv arbeidsplass med klare forventninger og god kommunikasjon.
• Bygge styrket samarbeid mellom golv, bar og kjøkken.
• Planlegge bemanning, vaktlister og kostnadskontroll.

Skills

Ledelse

Gjesteopplevelse

Kommunikasjon

Opplæring

Økonomistyring

Personalutvikling

Job description

Are you a hands-on hospitality leader who sets the standard, inspires your team and believes exceptional service starts with making every guest feel seen?

Hva vi ser etter

Who are we looking for?

We are looking for someone who:

• Has experience from restaurants, bars or hospitality, ideally with leadership responsibility

• Genuinely enjoys working with both guests and employees

• Leads by example and is comfortable taking responsibility

• Communicates clearly and creates a positive, professional team culture

• Has strong operational understanding and can maintain standards during busy services

• Understands the importance of both great hospitality and good financial results

• Enjoys developing people through training, coaching and follow-up

• Has an interest in food, cocktails, wine and quality products

• Is solution-oriented and sees possibilities rather than problems

Arbeidsoppgaver

The role

You will have responsibility for:

• Daily operation of Front of House

• Leading by example and setting the standard for professionalism, attitude and service

• Creating a culture where every guest is seen, welcomed and genuinely looked after

• Ensuring the team takes ownership, finds solutions and works together

• Maintaining our Service Standards and ensuring they are consistently delivered

• Creating a positive, respectful workplace with clear expectations and strong communication

• Building strong cooperation between floor, bar and kitchen

• Staffing, scheduling and labour-cost control

• Maintaining high standards for food, drinks, cleanliness and presentation

• Training and developing the team in product knowledge, upselling and guest service

• Handling guest feedback professionally and proactively

• Driving sales and taking ownership of results, profitability and the overall guest experience

Vi tilbyder

What we offer

You'll be joining a workplace where you have the opportunity to make a real impact on the restaurant and its continued development.

We offer:

• A key leadership role with genuine responsibility for your operation

• Support from hotel management and other department leaders

• Support with recruitment, employee relations and operational challenges
• Support from maintenance, IT and other hotel functions
• The opportunity to contribute ideas and help shape how we work
• A workplace where strong performance and achievement are recognised
• Staff benefits and discounts across our hotel operations

Most importantly, we want a manager who wants to build something with us, creating a strong team, a great atmosphere and a Skanckebua experience that makes guests want to come back.