Front-of-House Lead: Guest Experience & Team Coach

Liza Arvidsson (FÝRI Resort); Hemsedal; On-site; NOK 520,000 - 680,000; Full time

Benefits offered by this job

Full-time position

Internal training

ESS Group benefits

Supportive team culture

Mountain setting

Job summary

Fýri Resort in Hemsedal, Norway, seeks an Assistant Restaurant Manager who thrives on hands-on leadership on the floor with guests and the team. You'll work closely with the Restaurant Manager, guiding daily operations, onboarding new colleagues, and ensuring guests feel welcome.

You'll coordinate with kitchen, bar, and reception, help with scheduling and stock, and contribute ideas to improve experiences. Fluent English is required, and knowledge of a Scandinavian language is a plus; legal

Qualifications

• At least 2 years in hospitality, hotels, restaurants, events, or service operations.
• Experience leading, coaching, or supervising a team.
• Fluent English required; Scandinavian language a plus.

Responsibilities

• Support the daily operation of the restaurant
• Be a visible and supportive leader for the team
• Help onboard and develop new colleagues
• Make guests feel genuinely welcomed and taken care of
• Work closely with kitchen, bar, and reception teams
• Handle feedback and challenges professionally
• Support scheduling, stock management, and operational planning
• Contribute ideas to improve guest and employee experiences

Skills

Leadership

Guest experience

Communication

Initiative

Teamwork

Fluent English

Scandinavian language

PMI experience

Job description

Fýri Resort in Hemsedal, Norway, seeks an Assistant Restaurant Manager who thrives on hands-on leadership on the floor with guests and the team. You'll work closely with the Restaurant Manager, guiding daily operations, onboarding new colleagues, and ensuring guests feel welcome.

You'll coordinate with kitchen, bar, and reception, help with scheduling and stock, and contribute ideas to improve experiences. Fluent English is required, and knowledge of a Scandinavian language is a plus; legal