Front Desk & Housing Support Coordinator

Allscreens Nationwide Ltd; London; On-site; NOK 279,000 - 381,000; Full time

Job summary

The Salvation Army is seeking a Welcoming Concierge to provide front of house and housing management support at the Lifehouse - Southwark Young People's Service. You will be the first point of contact, helping create a safe, respectful environment for residents, visitors and staff.

Responsibilities include handling enquiries, performing building checks, updating client records, and supporting data entry and health & safety documentation, with potential COSHH relevance.

Qualifications

• Experience of working in a busy front office or customer-facing environment.
• Good communication skills and ability to work positively with residents, colleagues and visitors.
• Organised, accurate and able to follow procedures, with attention to detail.

Responsibilities

• Provide front of house services, answer calls and greet visitors, record messages, and handle general administration.
• Support housing management tasks, update client information, record rent payments and data entry.
• Carry out building checks, monitor CCTV, maintain health and safety records, report maintenance issues and assist with out-of-hours repairs.
• Assist with cleaning of offices and communal areas and prepare void rooms to maximise occupancy.

Job description

The Salvation Army is seeking a Welcoming Concierge to provide front of house and housing management support at the Lifehouse - Southwark Young People's Service. You will be the first point of contact, helping create a safe, respectful environment for residents, visitors and staff.

Responsibilities include handling enquiries, performing building checks, updating client records, and supporting data entry and health & safety documentation, with potential COSHH relevance.