ERP Solutions Consultant: Onboarding & Implementation Lead

Zip; London; On-site; NOK 840,000 - 1,213,000; Full time

Benefits offered by this job

Start-up equity

Health, vision & dental coverage

Commuter benefit

Flexible PTO

Apple equipment plus home office stipе

5% Employer Pension Contribution

Job summary

Zip is seeking a Sr.Solutions Consultant with Finance/Procurement system experience to lead onboarding for new customers and drive implementation of our product.

You’ll work with a variety of clients and industries as Zip scales, collaborating with product and engineering to shape the roadmap and ensure successful onboarding that accelerates time to value for customers like Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.

Qualifications

• 3 to 6 years of experience implementing or administering a finance / procurement tool.
• Prior experience with the implementation or administration of a procurement tool / ERP (ie. Coupa, SAP S/4HANA: procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc.)
• Fantastic communication and documentation skills
• Extreme attention to detail and pride yourself in being incredibly proactive
• Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel
• You’re able to push back and still make people happy
• Very comfortable with software configuration (not necessarily technical skills, which would be a plus)

Responsibilities

• Lead project teams onboarding new customers, with a heavy emphasis on project / stakeholder management and understanding client requirements
• Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch
• Proactive project management across many customers, to manage requirements and tasks across onboardings
• Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
• Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
• Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
• Continuously improve the post-sales processes to help our customers accelerate the time to value

Skills

Excellent communication & docs

Attention to detail

Proactive mindset

MS Excel data management

Push back when needed, stay helpful

Software configuration comfort

3–6 years procurement tool exp

Tools

Coupa

SAP S/4HANA

SAP Ariba

Oracle Fusion/EBS

Workday

NetSuite

Sage

Job description

Zip is seeking a Sr.Solutions Consultant with Finance/Procurement system experience to lead onboarding for new customers and drive implementation of our product.

You’ll work with a variety of clients and industries as Zip scales, collaborating with product and engineering to shape the roadmap and ensure successful onboarding that accelerates time to value for customers like Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.