Technical Integrations Consultant

Zip; London; On-site; NOK 840,000 - 1,213,000; Full time

Benefits offered by this job

Start-up equity

Health, vision & dental coverage

Flexible PTO

Apple equipment plus home office budge

Job summary

Zip is seeking a Technical Solutions Consultant to join our rapidly scaling professional services team. You’ll work with Sales and Solutions to implement the Zip Integration Platform for our customers and manage fast-paced, multi-client projects.

You will translate customer requirements into integration designs, leverage our iPaaS, and collaborate with Product and Engineering to improve processes and time-to-value. Strong ERP knowledge and API experience are essential for success.

Qualifications

• 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM and TPRM.
• Experience using iPaaS tools to configure integrations.
• Experience with Python/JavaScript scripting.
• Experience with XML / REST based endpoints and standard authentication protocols.
• ERP implementation, integration, configuration or administration experience beneficial.
• Ability to translate highly technical information for varied audiences.
• Lead data architectural discussions and design integration solutions.
• Comfortable working with API documentation.
• Able to test and troubleshoot integration errors.
• Document customer requirements quickly with little oversight.
• Continuous learner open to new technologies Zip may integrate.
• Strong communication skills.
• Extreme attention to detail and proactive approach.
• Experience collaborating with product and engineering teams.
• Relentless focus on customer success.

Responsibilities

• Integrate Zip into customers IT landscape (ERP, Ticketing, TPRM, CLM, and other tools).
• Design and document integration architecture per customer requirements.
• Validate requirements against third-party API documentation.
• Work with stakeholders to build integrations leveraging Zip’s iPaaS.
• Unit test the configuration with the customer.
• Provide periodic status reports to manager or client.
• Provide accurate estimations and timelines of work performed.
• Collaborate with product team to provide ongoing feedback.
• Improve technical processes to accelerate time to value for customers.

Skills

ERP integration

iPaaS tooling

Python/JavaScript

XML/REST API

ERP implementation

API documentation

Troubleshooting

Data architecture

Customer success

Cross-team collab

Job description

About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

We’re looking for a Technical Solutions Consultant to join our rapidly scaling team. You’ll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers.

As every business needs our type of product, you’ll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.

You Will

The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field.

• Integrate Zip into customer’s IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools.

• Design and document the integration architecture considering the customer’s requirements.

• Validate customer requirements against third party API documentation.

• Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution.

• Unit test the configuration with the customer.

• Provide periodic status reports to your manager and/or client.

• Provide accurate estimations and timelines of work performed.

• Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product.

• Improve our technical processes to help our customers accelerate the time to value.

Qualifications

• 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems.

• Experience using iPaaS tools to configure integrations required.

• Experience with Python/Javascript scripting

• Experience working with XML / REST based endpoints and standard authentication protocols.

• Past ERP implementation, integration, configuration or administration experience is beneficial but not required.

• Ability to translate highly technical information for audiences with varying degrees of technical knowledge.

• Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers.

• Comfortable working with API documentation.

• Comfortable testing and troubleshooting integration errors.

• Able to understand customer requirements and document that information quickly, with little oversight

• A continual learner and open to learning new technologies that Zip may integrate with in the future.

• Strong communication skills

• Extreme attention to detail and pride yourself in being incredibly proactive

• Experience working with product and engineering teams

• A relentless focus on customer success.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity

• Health, vision & dental coverage

• Flexible PTO

• Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!