Data Center Operations Associate - Entry Level

Nscale; Sauda; On-site; NOK 320,000 - 520,000; Full time

Job summary

Nscale is seeking an Infrastructure Operations Associate based in Sauda, Norway. This entry-level role focuses on monitoring and maintaining day-to-day data centre operations under guidance, following procedures and escalating issues as needed.

You will perform routine tasks, support customer requests, maintain documentation, and participate in on-call rotations and travel to other data centres occasionally.

A proactive mindset, IT basics, and strong communication are essential.

Qualifications

• Entry-level role focusing on monitoring and maintenance of data centre operations.
• Strong ability to follow documented processes and escalate issues.
• Excellent attention to detail and clear written/verbal communication.
• Curiosity, willingness to learn, and proactive mindset.
• Customer service mindset and collaborative team approach.

Responsibilities

• Monitor systems, servers, and network equipment to support uptime and performance.
• Perform routine data centre tasks, including server reboots, basic hardware replacements, and cable management.
• Assist with customer support requests and escalate issues to senior team members when needed.
• Maintain accurate documentation for incidents, operational changes, and procedures.
• Escalate unresolved issues to senior operations staff or engineers.
• Support the implementation and maintenance of standard operating procedures.
• Work a shift pattern, including nights, weekends, and public holidays.
• Participate in on-call responsibilities to support urgent business needs.
• Travel occasionally to other Nscale data centres to support operational activities and attend training.

Skills

IT hardware basics

Networking basics

OS familiarity

Process adherence

Troubleshooting basics

Attention to detail

Organisational skills

Communication

Curiosity to learn

Customer service

Education

IT-related education

Job description

Nscale is seeking an Infrastructure Operations Associate based in Sauda, Norway. This entry-level role focuses on monitoring and maintaining day-to-day data centre operations under guidance, following procedures and escalating issues as needed.

You will perform routine tasks, support customer requests, maintain documentation, and participate in on-call rotations and travel to other data centres occasionally.

A proactive mindset, IT basics, and strong communication are essential.