AI Data Centre Operations Specialist

Nscale; Glomfjord; On-site; NOK 600,000 - 900,000; Full time

Benefits offered by this job

Equity

Competitive base salary

Job summary

Nscale is hiring an Infrastructure Support Operations Operator to ensure the day-to-day operation and reliability of our AI data centre infrastructure. The role combines hands-on technical work with strong communication to support customers and incident response.

You will own operational issues, mentor junior operators, and work with vendors to maintain high availability, with on-call rotations and occasional travel to other Nscale data centres as required.

Qualifications

• 2+ years of experience in data centre operations or similar environment.
• Strong troubleshooting and analytical skills.
• Ability to mentor junior operators and share knowledge.

Responsibilities

• Support day-to-day operation of the AI data centre infrastructure.
• Monitor SLAs and ensure adherence to service standards.
• Troubleshoot hardware, software, and networking issues.
• Lead incident response and root cause analysis.
• Mentor and train junior operators.
• Coordinate with vendors for hardware replacements and support.
• Document runbooks and improve operational processes.

Skills

Data centre operations

Troubleshooting

Mentoring

Tools

Networking

Job description

Nscale is hiring an Infrastructure Support Operations Operator to ensure the day-to-day operation and reliability of our AI data centre infrastructure. The role combines hands-on technical work with strong communication to support customers and incident response.

You will own operational issues, mentor junior operators, and work with vendors to maintain high availability, with on-call rotations and occasional travel to other Nscale data centres as required.