AI Data Center Operations Specialist

nscaleoperationsukltd; Norway; Presencial; NOK 700 000 - 900 000; Tempo integral

Resumo da oferta

Nscale is seeking an Infrastructure Support Operations Operator to manage the day-to-day operation and reliability of our AI data centre infrastructure in Sauda, Norway. This hands-on role requires strong troubleshooting skills, ownership of operational issues, and a customer-focused mindset.

In addition to incident response, you will mentor junior operators, coordinate with vendors, and contribute to improving our operational processes and documentation.

Qualificações

• 2+ years of experience in data centre operations or infrastructure operations.
• Strong understanding of data centre hardware and networking concepts.
• Proven ability to diagnose and resolve complex technical problems.
• Experience working in SLA-governed environments.
• Ability to mentor less experienced team members.

Responsabilidades

• Support day-to-day operation of Nscale's AI data centre infrastructure.
• Monitor SLAs and operational activities.
• Troubleshoot hardware, software, networking, and infra issues.
• Lead incident response and coordinate with engineering teams.
• Mentor junior operators and share best practices.
• Coordinate with vendors for hardware maintenance and replacements.
• Develop and maintain runbooks and operational documentation.

Conhecimentos

Data centre operations

Infrastructure operations

Troubleshooting

Mentoring juniors

Descrição da oferta de emprego

Nscale is seeking an Infrastructure Support Operations Operator to manage the day-to-day operation and reliability of our AI data centre infrastructure in Sauda, Norway. This hands-on role requires strong troubleshooting skills, ownership of operational issues, and a customer-focused mindset.

In addition to incident response, you will mentor junior operators, coordinate with vendors, and contribute to improving our operational processes and documentation.