AI Data Center Operations & Incident Response

Nscale; Sauda; Remote; NOK 600.000 - 850.000; Vollzeit

Zusammenfassung

Nscale is seeking an Infrastructure Support Operations Operator based in Sauda, Norway, to maintain the day-to-day operation of our AI data centre infrastructure. This hands-on role requires strong troubleshooting and excellent communication to support incidents and customers.

The position is full-time, on-site with approximately 25% travel to other Nscale data centres and participation in on-call rotations.

Qualifikationen

• 2+ years in data centre or infrastructure operations.
• Strong understanding of data centre hardware and networking basics.
• Proven ability to diagnose complex technical problems.
• Experience in SLAs-driven environments.
• Mentoring junior operators is a plus.

Aufgaben

• Oversee day-to-day operation of AI data centre infrastructure.
• Lead incident response and problem resolution.
• Provide clear updates to customers and internal teams.
• Mentor and support junior operators.
• Coordinate with vendors for hardware maintenance and replacements.
• Contribute to runbooks and operational documentation.

Kenntnisse

Data centre ops

Troubleshooting

On-call support

Vendor coordination

Jobbeschreibung

Nscale is seeking an Infrastructure Support Operations Operator based in Sauda, Norway, to maintain the day-to-day operation of our AI data centre infrastructure. This hands-on role requires strong troubleshooting and excellent communication to support incidents and customers.

The position is full-time, on-site with approximately 25% travel to other Nscale data centres and participation in on-call rotations.