CX Experience Lead: Digital Journeys & Optimization

NOBA Bank Group; Norway; On-site; NOK 900,000 - 1,300,000; Full time

Job summary

NOBA Bank Group is seeking a CX Development Manager to lead the design and optimization of digital customer journeys across brands and products in Norway. You will prioritize requests, align with the product roadmap, and drive measurable improvements through analytics and experiments.

You will collaborate with UX/UI, CRO, tracking, governance, Product, Tech, Brand, and Compliance teams. Strong English and Norwegian or Swedish skills are required, and experience with AI-enhanced workflows is

Qualifications

• Proactive, curious mindset with data-driven approach.
• Experience specifying and assessing UX/UI in conversion-critical flows.
• Ability to write clear, testable requirements for developers.
• Strong analytical skills and independent use of analytics tools.

Responsibilities

• Be the front door for change: qualify and prioritize requests, manage backlog and roadmap.
• Align digital interfaces with business goals and product roadmaps.
• Identify opportunities using data, size impact, build business cases.
• Write buildable requirements with acceptance criteria and metrics.
• Lead delivery across UX, experimentation, tracking and governance with validated results.

Skills

Project leadership

Stakeholder management

UX/UI specs

Requirements writing

Analytical mindset

AI tools usage

Commercial acumen

English & Norwegian

Job description

NOBA Bank Group is seeking a CX Development Manager to lead the design and optimization of digital customer journeys across brands and products in Norway. You will prioritize requests, align with the product roadmap, and drive measurable improvements through analytics and experiments.

You will collaborate with UX/UI, CRO, tracking, governance, Product, Tech, Brand, and Compliance teams. Strong English and Norwegian or Swedish skills are required, and experience with AI-enhanced workflows is