Customer Success Manager - Remote with Equity Opportunity

Modular Finance AB; Oslo fylke; Remote; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Equity after probation

Private health insurance

Wellness allowance

Pension plan

Income protection

Team events

Job summary

Modular Finance AB in Oslo is hiring a Customer Success Manager to nurture key client relationships and ensure a smooth onboarding experience. You will act as the bridge between customers and the product team, handling feedback and coordinating cross-functional projects.

In this role, expect a permanent, fully remote position with a 6-month probation. You should be fluent in Norwegian and English, with 2–5 years in customer-facing roles, and an appetite for fast-paced growth at a SaaS finance

Qualifications

• 2–5 years of work experience in a customer-facing role.
• Excellent knowledge of Norwegian and English, both written and spoken.

Responsibilities

• Developing and strengthen our customer relationships.
• Onboarding new customers, from start to finish.
• Acting as the bridge between customer product feedback and the product team.
• Handling incoming support on a rotating schedule.
• Driving projects independently and in teams.

Skills

Customer-facing

Norwegian and English

Communication

Education

Bachelor's degree in business/finance

Job description

Modular Finance AB in Oslo is hiring a Customer Success Manager to nurture key client relationships and ensure a smooth onboarding experience. You will act as the bridge between customers and the product team, handling feedback and coordinating cross-functional projects.

In this role, expect a permanent, fully remote position with a 6-month probation. You should be fluent in Norwegian and English, with 2–5 years in customer-facing roles, and an appetite for fast-paced growth at a SaaS finance