ADMS Solutions & Support Lead - Hybrid/Remote

GE Vernova; Oslo fylke; Hybrid; NOK 954,000 - 1,273,000; Full time

Job summary

GE Vernova seeks an experienced ADMS Solutions & Support Team Leader to guide a technical support group across Europe in a hybrid/remote setting. You will oversee daily ADMS support operations, manage SLAs, escalate incidents, and drive incident resolution with a focus on reliability and service quality.

As a collaborative leader, you will mentor engineers, coordinate with account managers, and advance ITIL-aligned processes while contributing to network data modeling and L2/L3 issue

Qualifications

• Experience in enterprise application support with SQL and spatial data concepts.
• Knowledge of APIs, web services, Linux and Windows.
• Experience leading ITIL-aligned support teams.
• Strong written and verbal communication for stakeholders and escalations.

Responsibilities

• Lead daily support operations for ADMS, allocate work and meet SLAs.
• Coach and mentor team members, promote knowledge sharing across global teams.
• Drive incident resolution, case quality, and communication with customers.
• Coordinate escalations, perform root cause analysis, drive service improvements per ITIL.
• Partner with account managers to deliver stakeholder reports and participate in reviews.
• Contribute to solution implementations by designing network data models and resolving L2/L3 issues.

Skills

SQL & spatial

APIs & web services

Linux & Windows

ITIL practices

Communication skills

Education

Bachelor's degree

Tools

Reliance Series 6

FME / CIM

AWS/Azure/GCP

Job description

GE Vernova seeks an experienced ADMS Solutions & Support Team Leader to guide a technical support group across Europe in a hybrid/remote setting. You will oversee daily ADMS support operations, manage SLAs, escalate incidents, and drive incident resolution with a focus on reliability and service quality.

As a collaborative leader, you will mentor engineers, coordinate with account managers, and advance ITIL-aligned processes while contributing to network data modeling and L2/L3 issue