Workforce Optimisation Manager

Worldwide Flight Services Holland B.V.; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Worldwide Flight Services Holland B.V. is seeking a Workforce Optimisation Manager to lead workforce planning and capacity improvements across operations.

You will manage a team of Workforce Planners and Business Analysts, collaborating with Operations, HR and Finance to translate strategy into practical actions using data, Excel and Power BI. The role requires strong analytical skills, Dutch and English fluency, and a proactive approach to delivering cost efficiency in a dynamic, global

Qualifications

• Bachelor's degree or equivalent working and thinking level.
• Proven experience in workforce planning, capacity management or operational management.
• Experience in leading and developing employees.
• Strong analytical skills with data analysis, forecasting and reporting.
• Advanced knowledge of Excel and experience with Power BI or similar tools.
• Financial insight and knowledge of labour costs, budgeting and productivity.
• Strong communication skills in Dutch and English.

Responsibilities

• Optimize workforce planning, capacity and productivity across operational departments.
• Lead a team of Workforce Planners and Business Analysts and collaborate with Operations, HR and Finance.
• Translate workforce strategy into practical improvements within WFS.
• Use data analysis, forecasts and reports to identify bottlenecks and advise on deployment and cost efficiency.
• Monitor labour budgets and contribute to an efficient, future-proof operation.
• Drive improvements and digitalise planning processes and implement new ways of working.

Skills

Workforce planning

Leadership

Data analysis

Forecasting

Budgeting

Cross-functional collaboration

Communication (Dutch & English)

Resilience under pressure

Education

Bachelor's degree or equivalent

Tools

Excel

Power BI

Job description

Career Opportunities: Workforce Optimisation Manager (1814)

WFS, a member of the SATS Group, is a global air cargo logistics leader and best in class ground handling partner.
We offer services for Air Cargo, Ground Handling and specialist needs.
SATS-WFS has a strong presence across a combined network of over 215 locations and employs over 46 000 of the finest professionals all over the world.

Our company is growing, and we are looking for a Workforce Optimisation Manager. Are you analytically strong, experienced in workforce planning and skilled at aligning people, processes and costs? Then we are looking for you!

What will you do?

As a Workforce Optimisation Manager, you will be responsible for optimising workforce planning, capacity and productivity across our operational departments. You ensure that the right people are deployed at the right time, while considering operational requirements, labour costs and customer agreements.

You will lead a team of Workforce Planners and Business Analysts and work closely with Operations, HR and Finance. You will also collaborate with the regional Operational Excellence team and translate the workforce strategy into practical improvements within WFS.

Using data analysis, forecasts and reports, you will identify bottlenecks and advise management on workforce deployment, productivity and cost efficiency. You will monitor labour budgets and contribute to an efficient and future-proof operation.

You will also play an important role in improving and digitalising our planning processes. You take initiative, lead improvement projects and ensure that new ways of working are successfully implemented.

What do you bring?

• Bachelor's degree or equivalent working and thinking level, preferably in Business Administration, Logistics or an analytical field;
• Proven experience in workforce planning, capacity management or operational management;
• Experience in leading and developing employees;
• Strong analytical skills and experience with data analysis, forecasting and reporting;
• Advanced knowledge of Excel and experience with Power BI or similar analytical tools;
• Financial insight and knowledge of labour costs, budgeting and productivity;
• Strong communication skills in both Dutch and English;
• A proactive and decisive approach, with the ability to connect and collaborate across different departments;
• The ability to work under pressure and maintain an overview in a dynamic environment.

What do we offer?

• A competitive salary based on education and experience;
• A responsible management position within an international organisation;
• Travel allowance and parking facilities;
• Flexible starting times;
• A pension scheme in which WFS covers the majority of the contributions;
• Career development opportunities and training at our own training centre;
• A workplace with aircraft always in sight.

Will you become our new colleague at WFS Schiphol?

Your personal data will be collected and retained for the duration of the recruitment process. Once the recruitment process has been completed, your personal data will be deleted after 12 months. By applying, you consent to this.