ULD Control Coordinator

Worldwide Flight Services; Amsterdam; Hybrid; EUR 27,000 - 38,000; Full time

Benefits offered by this job

Travel allowance

Parking facilities

Pension scheme

Dynamic working environment at Schipol

Job summary

Worldwide Flight Services, Inc. is seeking a ULD Control Coordinator at Schiphol. You will manage Unit Load Devices (ULDs) in and around the warehouse, plan allocations, and ensure accurate records in compliance with IATA guidelines.

You will coordinate activities, monitor progress, and provide operational guidance to staff. The role emphasizes safety, quality, and continuous improvement in daily tasks.

Qualifications

• Vocational education (Dutch MBO level) or equivalent practical experience.
• Knowledge of IATA and special cargo guidelines.
• Knowledge of ULD types, accessories and tracking systems.
• An accurate, quality-focused approach to work and record-keeping.
• A results-oriented approach and the ability to take initiative.
• A good command of Dutch and English, both spoken and written.

Responsibilities

• Plan, allocate and record ULDs and related equipment in warehouse.
• Coordinate ULD-related activities and monitor progress; provide guidance to employees.
• Plan and monitor receipt and release of empty ULDs; monitor stock levels and maintain records.
• Identify discrepancies in stock, planning or execution and document promptly.
• Communicate with customers about ULD availability and status; prepare stock reports and damage reports.
• Support the team during busy periods or staff shortages and oversee routine maintenance; suggest improvements.

Skills

Dutch & English proficiency

Accurate record-keeping

Initiative

Attention to detail

Education

MBO level or equivalent

Tools

ULD tracking systems

Job description

Job Location (Short): Amsterdam, NH, NLD, 1118LD

WFS, a member of the SATS Group, is a global air cargo logistics leader and best in class ground handling partner.
We offer services for Air Cargo, Ground Handling and specialist needs.
SATS-WFS has a strong presence across a combined network of over 215 locations and employs over 46 000 of the finest professionals all over the world.

Worldwide Flight Services (WFS), part of the SATS Group, is a prominent name in the international air cargo industry, with more than 50,000 employees worldwide. Our operations at Schiphol, Europe’s third-busiest airport, play a vital role in supporting logistics and trade. Our services ensure that goods reach their destinations around the world quickly, safely and efficiently. We handle the receipt, storage and preparation of both import and export cargo. This includes sorting goods, storing them securely and preparing them for onward distribution. We unload trucks, build up cargo on aircraft pallets or in containers, and ensure that every shipment reaches the right destination. We handle virtually every type of cargo imaginable, which makes our work exciting: every day, the world passes through our doors.

As we continue to grow, we are looking for a ULD management expert to join us as a ULD Control Coordinator.

What will you do?

As a ULD Control Coordinator, you will be managing Unit Load Devices (ULDs) inside and outside the warehouse on a daily basis. You will be responsible for correctly planning, allocating and recording ULDs and related equipment, including pallets and containers. You understand how different ULD types are built up and used, including for special shipments such as outsized or overhanging cargo, and ensure compliance with applicable guidelines.

You will coordinate ULD-related activities in the warehouse and monitor progress. This includes providing operational guidance to employees, giving additional instructions when needed and intervening when issues or bottlenecks arise. You will address operational problems that employees cannot resolve themselves and consult with your manager as required.

You will also plan and monitor the receipt and release of empty ULDs, coordinating with customers and other parties involved. You will monitor stock levels, carry out checks in the warehouse and in the systems, and maintain accurate, up-to-date records. You will identify and document discrepancies in stock, planning or execution promptly.

You will communicate with customers about ULD availability and status, prepare stock reports and handle complaints, including preparing damage reports. During busy periods or staff shortages, you will support the team with operational tasks. You will also oversee routine daily maintenance performed by equipment users and actively suggest improvements to working methods and processes. In everything you do, you will ensure compliance with safety, quality and company procedures and help maintain a clean and safe working environment.

What are we looking for?

• Vocational education (Dutch MBO level) or equivalent practical experience
• Knowledge of IATA and special cargo guidelines
• Knowledge of ULD types, accessories and tracking systems
• An accurate, quality-focused approach to work and record-keeping
• A results-oriented approach and the ability to take initiative
• A good command of Dutch and English, both spoken and written

What do we offer?

• Travel allowance and parking facilities
• Opportunities to develop within the organisation and in this role
• A pension scheme with the majority of contributions paid by us
• A dynamic and rapidly growing working environment at Schiphol

Will you be our new colleague at WFS Schiphol?

Your personal data will be collected and retained throughout the recruitment process. Once the process has concluded, your data will be deleted after 12 months. By applying, you consent to this.