Workforce Optimisation Manager

Worldwide Flight Services, Inc.; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Travel allowance

Parking facilities

Flexible starting times

Career development

Training centre

Aircraft in sight

Job summary

Worldwide Flight Services, Inc. in Amsterdam is seeking a Workforce Optimisation Manager to drive workforce planning, capacity, and productivity across our operations.

You will deploy the right people at the right times and lead a team of Workforce Planners and Business Analysts. Collaborate with Operations, HR and Finance to translate strategy into practical improvements, use data, forecasts and Power BI to identify bottlenecks, monitor budgets, and push digitalisation of planning processes.

Qualifications

• Bachelor's degree or equivalent working and thinking level in a relevant field.

Responsibilities

• Optimise workforce planning, capacity and productivity across operational departments.
• Lead a team of Workforce Planners and Business Analysts and collaborate with Operations, HR and Finance.
• Translate workforce strategy into practical improvements within WFS.
• Use data analysis, forecasts and reports to identify bottlenecks and advise management on deployment, productivity and cost efficiency.
• Monitor labour budgets and contribute to an efficient, future-proof operation.
• Improve and digitalise planning processes; lead improvement projects and implement new ways of working.

Skills

Workforce planning

Forecasting

Data analysis

Power BI

Excel (advanced)

Team leadership

Budgeting

Dutch-English communication

Education

Bachelor's degree in Business Administration/Logistics

Tools

Power BI

Excel

Job description

Job Location (Short): Amsterdam, NH, NLD, 1118LD

WFS, a member of the SATS Group, is a global air cargo logistics leader and best in class ground handling partner.
We offer services for Air Cargo, Ground Handling and specialist needs.
SATS-WFS has a strong presence across a combined network of over 215 locations and employs over 46 000 of the finest professionals all over the world.

Our company is growing, and we are looking for a Workforce Optimisation Manager. Are you analytically strong, experienced in workforce planning and skilled at aligning people, processes and costs? Then we are looking for you!

What will you do?

As a Workforce Optimisation Manager, you will be responsible for optimising workforce planning, capacity and productivity across our operational departments. You ensure that the right people are deployed at the right time, while considering operational requirements, labour costs and customer agreements.

You will lead a team of Workforce Planners and Business Analysts and work closely with Operations, HR and Finance. You will also collaborate with the regional Operational Excellence team and translate the workforce strategy into practical improvements within WFS.

Using data analysis, forecasts and reports, you will identify bottlenecks and advise management on workforce deployment, productivity and cost efficiency. You will monitor labour budgets and contribute to an efficient and future-proof operation.

You will also play an important role in improving and digitalising our planning processes. You take initiative, lead improvement projects and ensure that new ways of working are successfully implemented.

What do you bring?

• Bachelor's degree or equivalent working and thinking level, preferably in Business Administration, Logistics or an analytical field;
• Proven experience in workforce planning, capacity management or operational management;
• Experience in leading and developing employees;
• Strong analytical skills and experience with data analysis, forecasting and reporting;
• Advanced knowledge of Excel and experience with Power BI or similar analytical tools;
• Financial insight and knowledge of labour costs, budgeting and productivity;
• Strong communication skills in both Dutch and English;
• A proactive and decisive approach, with the ability to connect and collaborate across different departments;
• The ability to work under pressure and maintain an overview in a dynamic environment.

What do we offer?

• A competitive salary based on education and experience;
• A responsible management position within an international organisation;
• Travel allowance and parking facilities;
• Flexible starting times;
• A pension scheme in which WFS covers the majority of the contributions;
• Career development opportunities and training at our own training centre;
• A workplace with aircraft always in sight.